Good products but cashback is not “accepted”
Hello!
Thank you for leaving your review and creating a request to search for your lost cashback. We're now searching for your order in our system. If it's not available, we'll contact our partner to get an answer and your bonus.
Don't worry, you'll get a response or notification soon ❤
It took a while to get the Cashback but thanks to the excellent management of letyshops it was finally credited. Very grateful.
❤
I didn't know about the coupons or anything like that, atida should say it on the website, the cash back was posted very quickly and then when I picked up the package I rejected it... I'm tired of atida, of course I won't buy more... it's not It's just that if we don't know about coupons or discounts we will be left without our cash back...I have spent a lot of money...but never again./(some discounts are given automatically by them, and that's the catch)
Hello Maria.
We are very sorry, but the conditions are published on the store page in our service.
All the best,
the LetyShops team
second time that Atida rejects my cash back, amazing...it is the only store that does this continuously, I always bought here but of course I will buy in other parapharmacies that there are and many...I spent a lot of money every month here it is shameful that they reject it every now and then.
Good afternoon, Maria.
We just checked your request and see that it was rejected due to the use of the coupon. Unfortunately, according to the store's conditions, cashback is not credited if you use coupons or promotional codes that were not provided by LetyShops.
All the best,
the LetyShops team
This store is very bad. I bought only for the 20% cashback and now they have completely denied me. I didn't use coupons at all, and I bought Atida brand products precisely because that was the cashback promotion. Avoid this store, it is not like the others that do work. It's not letyshops' fault, because they always pay. Careful!!!
Good afternoon, Julita.
We have already added a partial bonus for your purchases, we hope it cheers you up a little and that the advice our agent has given you will be useful in your next purchases ❤
Greetings,
the LetyShops team
It is not the first time that I make a purchase and then the cashback does not appear and it is always when it has an extra percentage, I make a purchase of €59 with a cashback of 27.5% and nothing, I do not recommend it because you ALWAYS have to be claiming it
Good afternoon, Daniela.
We are deeply sorry for any inconvenience. The situations of losing cashback are unpleasant for us, since in this case we do not win either.
To address the issue, we have already contacted our partners and hope to get a positive response soon. As soon as we know something, we'll let you know.
All the best,
the LetyShops team