Важливо!
Completely disappointed with the delivery and online orders For 5 days, no order The order contained a portable speaker as a gift for the pasta, I promised it to the child - they called after 3 days to inform them that they were over, they did not offer a replacement In general, I didn’t have an order for this product counted very sorry
Good day!
We understand your emotions.
Most likely, delays in order processing are associated with a large number of purchases in the online store.
Sincerely,
LetyShops team
I placed the order on Wednesday. They called on Monday evening, said that there was no one product, the money was sent back. They will reissue the order themselves, you can pay by the link from the letter or to the courier in cash. Naturally, there will be no cashback from this, it is not clear how long the goods have to wait, of course the order was canceled
Good afternoon, Dmitry!
It is a pity that this happened. When a store employee re-places an order, cashback is not really credited, since partners do not receive information about the source of the customer's referral.
In such cases, we advise you to refuse to reissue and re-create a new order yourself through our service.
Sincerely,
LetyShops team
Cashback from the order of March 14 was credited to the balance on May 7, almost 2 months, which is one time longer. Damage. No complaints to the store, I always had everything on top, a bunch of gifts, which is very nice.
Hello!
Olena, everything is correct. Cashback is credited to the balance within 60 days after the purchase :)
Sincerely,
the LetyShops team
Order completed, cash back was not confirmed. More than a month has passed.
Hello!
Cashback will be credited to the balance within 60 days :)
During this time, the partners will process the information and pass it on to us.
Sincerely,
the LetyShops team
The item was received quickly enough but nothing is displayed, even while waiting a long time has passed. There are no problems with the rest of the shops and pharmacies.
Good day!
Alena, to resolve the issue with cashback, we created an appeal to the care service. Unfortunately, no response was received. You can write to the manager via mail or the "Help" section of your personal account.
Sincerely,
LetyShops team
Several times I made an order in Eva, and always the store employees only discovered for 3-4 days that some item was not in stock. Keshkek was not displayed at the same time. It takes a very long time to collect and ship. I understand that the quarantine is now and there are delays. But to place an order on 17.04, and to receive on 28.04 is a long time.
Good day!
Alena, if the cashback is not recorded in your personal account, then we did not receive information on the order :( Several factors can affect the loss, including: the work of third-party browser extensions (for example, ad blockers), transition to other pages during checkout, click on advertising banner We are always ready to understand in detail and help in the "Help" section of your account.
Sincerely,
LetyShops team
I took the goods. Everyone is satisfied.
Placed an order. But it is not even in the expected ones. The order was delivered by courier, everything was well packed. But the meaning of the cashback if it is not credited
Good afternoon, Ella!
Created an appeal to the care service to sort out the issue. You will find it in the "Help" section. To do this, you need to use the browser version of the site.
Looking forward to your reply :)
Sincerely,
LetyShops team
My cashback has not yet been credited to the balance, 1.5 months have passed, and it is still expected. I saw that bloggers are more likely to be credited to the balance than expected in the summer !!!! and Eve, 2 days later an order was made in Sasha, but other stores have long been included. Solve this question!
Congratulations, Olena!
Cashback in Eva is credited within 2 months. This information is published on the store page.
The bonus is confirmed as soon as we receive information from partners. Its transfer does not depend on who makes the purchase :)
Sincerely,
the LetyShops team