*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Testing, let's see how the experience is already with time buying, we will see what benefits we have, thank you very much
Hello,
For any question about Cashback, you can always contact our customer service.
Sincerely,
LetyShops team
They say that they gave me the maximum bonus possible 2.5% for my purchases that I made on 11.11 and black friday of which I have not credited the cash back, but their calculation is wrong since they are not considering that my purchases were made in USD 132.28 and As I am from Mexico, the charge is made to my account in Mexican pesos MXN at the exchange rate of the day that ranges between 19 and 19.20 pesos for each dollar. In my purchases of which I have sent you a capture, the collection in dollars is reflected for a total of 132. 28 dollars and you are calculating 2.5% on this amount but you are crediting me in pesos not in dollars as it would be correct. I hope you can review my case again since that confusion with the currency exchange has not been clear.
Hi Vanya.
Your cashback is 2.5% of $ 132.28 = $ 3.30. For the error with the currencies we credit you the rest 63.45 - 3.30 = 60.15.
Thank you for your patience.
And sorry for the mistake.
Have a nice day.
Sincerely,
LetyShops team
I do not know what happened to this application but my purchases on 11.11 and Black Friday were not rewarded, I have contacted the customer service, I have sent a screenshot of all my purchases and I have received a mock bonus, I made all my purchases according to the rules, just as I had done on other occasions, I have checked in the list of their stores and my purchases did not belong to that list, so I do not see benefit to continue using this application if it only brings problems, false hopes and loss of time .
Good afternoon.
Unfortunately, if for some reason you do not get cashback from orders placed with us, we are also left without remuneration. Therefore, we, like you, are interested in the fact that the purchase process runs smoothly. We have credited you the maximum possible bonus. We hope that our advice on buying cashback on your future orders will help you.
Sincerely,
LetyShops team
On 11.29.2019 I made 4 purchases on the page and the refund notifications have not appeared, the 4 purchases have been with different sellers and are not on the list they provide. On 11.30.2019 I have made another purchase and it has not been credited either.
Hello!
Thanks for writing to us. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. The advisor will respond to you in the short term.
Sincerely,
LetyShops team