*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
They give a few cents or a few euros, depending on the product. It's not much, but it's something.
At the moment happy with the service. I had a problem with two orders that did not appear as cash back, but after requesting and delivering what was requested they have credited me. So I see that they are doing their part.
Like the rest of the comments, I do allow myself the luxury of drawing hasty and more than justified conclusions. After the transaction is not credited and the claim is filed, the solution that Letyshops gives is to do it better the next time, (Even if you have bought more times and have done the same process well). When the purchase amount exceeds a large amount of money, magically the transaction is lost and letyshop does not register it, thus leaving the user without their cashback. In addition, putting the subsequent claim, the solution they give us is "do it better next time" Quite unhappy about the randomness of registering or not registering transactions, in addition, this unfortunately occurs with more stores within letyshop ...
Hello.
Thanks for your review.
Unfortunately, sometimes there are situations where the refund is lost for some reason. We also do not receive a refund on such occasions.
If you have any unresolved issues, you can always contact our support team at support@letyshops.com.
Greetings.
Sincerely,
LetyShops team
I placed a lot of orders on AliExpress and the money is not credited. The order is delivered
Hi amanda.
Each of our partners has their own estimated period of time to transmit information and remuneration for the order. You can see them on the store page and in your personal account. For example, it may take 75-120 days for the Aliexpress cashback to be credited.
We see that you have an open query for this problem. Our manager will help you if something goes wrong :)
Sincerely,
LetyShops team
I do not understand the reason for complaint of the people. I have a guy using Letyshops and I have never had a problem. If it is short that some cashback is not credited, but you send a capture of the purchase and every day you have it in your account. I think the customer service is very good, they answer in a reasonable time, and they explain things well and if you don't understand they explain it to you again, friendly and polite agents. People who complain about Aliexpress I am sorry to tell you that Letyshops is averse to order or seller problems. ☺
Out of every 20 purchases they only give me a few cents of one. And few cents I mean 2 or 3 cents.
I don't understand why many comments here complain about aliexpress .. if anyone has any problem with alixexpress, please open a dispute and solve it with the seller. Letyshops has nothing to do with how the product has reached you or if it does not reach you or if it is totally different. Letyshops is simply an "intermediary" that if you buy by activating the purchase from its platform, it gives you a percentage of the money you have spent. As little as it may be, it all adds up. I have been here for a year and I am going to withdraw € 50 THANKS TO LETYSHOPS because if I bought it without them I would not have received anything and if nothing is registered when making the purchase, within 24 hours you send them a capture and marking as that your has not been registered product and when they read it they credit it directly to you without making any excuse (at least in my cases, as long as it has not been registered I send them a capture). Another thing is that you forget to activate letyshops before buying and then they don't give it to you, that's your fault. Lety give me 5
I am super happy with letyshops, there is a lot to improve on the platform but they respond by protecting the consumer, it has already happened to me 3 or 4 times that when buying several products at the same time (which in letyshops is divided into several purchases, one per store) some me It registers them and others do not, and I send them the capture of the order that has not been registered as cashback and they credit it directly to me. It seems to me a very professional gesture on his part, although I still think that both the extension and the mobile application must be improved so that it records everything as it should be. 90centimos to get to my € 50 cashback .. if there were no letyshops I would have spent the same without receiving anything in return. A 10 for lety
Hello Lucas.
We continually work to improve our product. Thank you for choosing us!
Sincerely,
LetyShops team
The products are good, I was happy until I made a purchase of a product that was worth € 150 more or less and was held in CUSTOMS, to obtain it I had to pay almost half so I returned it. I asked for a refund and they have refunded me half the money, I was fighting for many months with them, they said they were going to send me the product and the money also because of the wait and they stopped answering NOTHING ... fatal customer service, rating -10 SO I STOP BUYING ON ALIEXPRESS. SOME LIARS. I hope you see my comment.
Hello,
We are sorry that you have such an experience and we hope that your future purchases with our service will be successful.
Sincerely,
LetyShops team
For a month the refund has not been returned to me when confirming the order as they did before. A shame since I have 0.50 left to level up and they keep it for me for 3 months. What a shame
Hello Paco.
We are sorry that you have such an opinion. Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Generally, Aliexpress cashback is credited within 75-120 days of purchase, but the refund can be credited both on the specified date and earlier.
You can always contact our support team if you have any questions and we will help you;)
Sincerely,
LetyShops team