Reviews about Letyshops in Spain
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Reviews by registered users 34929
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may not always load cashback correctly, but support always helps
Hi.
Thank you for your 5 stars. If the cashback does not appear, please submit a request in the "Help" section.
Then we will automatically search for the order in the system and, if necessary, we will send a notification to partners.
And so that the cashback does not get lost, remember the tips you got from us. :)
I made purchases for about PLN 10,000 (5 purchases) and each was rejected. Why? They say the store doesn't accept cashback/I did something wrong. It is interesting that the problem EVERY time occurs with larger amounts (from ~500 PLN). To confirm a friend, they rejected very similar purchases for the same amount with the same reason - incorrectly activated cashback, and other cheaper orders were successfully activated in the same way, with the same plugins in the browser. After submitting the complaint, they awarded me PLN 10, which is only 0.1% of all rejected orders. Totally do not recommend, the competition works much better. Support, which should help you, actually throws the blame on you, rejects the requests and tells you to send you a video of the entire process of buying and activating the cashback. Maybe I should also include the login process with bank details? Jokes. I tried to settle this matter amicably, but they blew me off, hence I warn you against using their service. I withdraw my funds and run to the competition.
Good day.
Thank you for your review.
In order for the refund to be calculated correctly, you must follow the algorithm of purchases with cashback, among others: disable other plugins in the browser, add goods to the basket only after going through Letyshops / after activating the plugin, follow the store's terms and conditions.
In your case, almost no order appeared in your account automatically. This means that the algorithm mentioned earlier has been violated.
Our managers pointed out possible mistakes when placing an order and gave tips for successful cashback purchases in the future.
Unfortunately, the cashback continued to get lost, so they asked for a video of the purchase process so we can see why the refund is getting lost.
It is worth noting that sensitive data is not needed, it is only about the algorithm.
At any time, we are open to finding the cause of the loss, because we focus on long-term cooperation.
So we look forward to returning.
Very good option to save, however little, on your purchases. Easy and intuitive. The service is phenomenal customer service. I had an issue with a cashback denied and they quickly found out why and quickly approved me. My pleasure.
It has been a pleasure helping you, Raúl. Thank you for choosing us! ❤
I can't say I'm feeling bad. By taking advantage of the extra cashbacks, you can really save money which can only be good for you in this period. moreover, once I requested the refund on PayPal it took about thirty minutes and I already had them in my account. Reliable
Good morning!
Thank you for taking the time to share your experience using our service.
Wish you only happy shopping. :)
Excellent app where you can shop and also have a refund of the expenses made! Very recommended!
Good morning!
Thanks for being with us!
We are glad that our service helps you save money while shopping.❤
they reject cash backs of allegedly lost orders on Allegro, justifying that their partner, the affiliate company Allegro platform, does not recognize them. Allegro employees, on the other hand, know nothing about it. The case is suitable for the Office of Competition and Consumer Protection..
Good morning!
Thank you for your feedback.
We cooperate with stores through affiliate networks, which is why you received such an answer from Allegro employees.
In your case, the cashback was not rejected, it just did not appear on the account.
There are factors that may affect the calculation of the refund: violation of the store's terms, violation of the cashback shopping algorithm, overwriting our affiliate link. Our manager described in more detail the possible causes of lost purchases in the "Help" section.
Please remember the advice given by the specialist.
This review will probably not appear here anyway, but I advise against wasting time on this "cashback". For almost everything you have to submit applications and a large cashback for almost 300 rejected.
Good morning,
The cashback did not appear automatically, so you made a cashback request.
After which we sent a report to the partners to find out the reason for the loss.
We got a response that our affiliate link was overwritten during the purchase process.
This may also be the reason why other cashbacks are not showing up in your account.
Overwriting our link could be caused by plug-ins installed in the browser, anti-virus program, using a discount code, clicking on bloggers' links, going to the store by clicking any type of advertisement (e-mail messages, advertising banners).
Please follow the instructions given by the manager. We believe that the next purchases with cashback will be successful.
Everything is very good, I withdrew funds in 3 days. It's a pleasure to cooperate, thank you!
Hello!
Anatoly, thank you for sharing your impressions :) We are also happy to work with you!