The theme is with the letyshops App. I have had two orders and they have not given me cash back and when I contacted them they guided me to make the purchase and told me that everything was fine as it was and that it was strange that it was not credited. So I don't know what could be going on. I only recommend that you do not try to get cashback from this store because letyshops does not reimburse you.
Hello!
Thanks for sharing your experience.
We are very sorry for the situation that occurred. Due to the time difference, the date in the application was wrongly indicated and the transition to the store was not detected. Therefore, your requests were rejected. We have already sent the application to our partners to understand the reason why your cashback did not register. In order not to ask you to wait, we have credited the cashback for your last purchase to your balance. We hope the advice our agent gave you will help with future orders.
Cheers!
The LetyShops team
the cashback did not arrive and letyshops only gave me half of the cashback that had to arrive.
Hi miguel!
We are sorry that you have such an experience. Unfortunately, the partners have not responded to us and have not transferred the commission for your order. That's why we've rewarded you with a maximum possible share of our funds. We hope that situations like this don't happen again and that in the end you end up enjoying yourself with us.
Greetings!
The LetyShops team
cashback does not always appear, you have to make claims and it takes a long time
Hello Nadia!
Thanks for sharing your experience. We understand your emotions, because in case the cashback is not registered automatically, we also do not receive a commission from the partners. If we do not find the cashback in the system, we send a request to our partners, and their response may take 3-4 months. Unfortunately, we cannot speed it up.
Follow the status of your requests, please. We hope that we will receive a response from them soon. If you have any questions, contact us through the Help section.
All the best.
The LetyShops team
The app is super good, I have already used it before although it is the first time in this store and I do not know if cashback is credited to me since I made the order from here but with payment on delivery and I do not know how it works there, I hope they would give me cashback
Hello.
The cashback is already in your balance. Generally, the payment method does not affect the crediting of the cashback.
If you have any questions, do not hesitate to write to us through the Help section ❤
All the best.
The LetyShops team