Purchases at Moyo.ua with cashback in Denmark
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (297)
Therefore, we publish only our customers' reviews.
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Supplement to my review from 20.07.2018. The situation was resolved in my favor. Many thanks to both the letyshops service and the moyo store. I was constantly in touch with some and with others. No one tried to immediately deny something or say that I did something wrong, and we are not to blame. Yes, the process was not fast, about 1.5 months, but in the end, cashback was immediately credited without the "pending" status. Withdrawn without problems for 20 minutes in several transactions. Recently, the quality of services and stores is checked not by how they work, but by how they resolve non-standard disputes or conflict situations. And in this case, both lety and moyo showed their best side for which many thanks to them.
Cashback was stupidly canceled, allegedly with the reason that I refused the product.
Good afternoon, Dmitry!
Thank you for your feedback.
Cashback is rejected based on the data we receive from partners. As a result of the appeal, unfortunately, due to the lack of a screenshot of the order from the personal account of the store and the document confirming the payment for the goods, we will not be able to contact the partners to find out the reason for the rejection of the remuneration. Suddenly you will have the opportunity to send one of the above documents, we will be happy to help you figure out the situation. Cashback for the order was credited to your balance as a bonus. We hope that such difficulties will not arise in the future.
If you have any questions - be sure to write.
Sincerely,
LetyShops team
A very strange situation. I made a lot of orders in Moyo and all cashbacks came and everything was fine. The orders were not very large. And then I make 2 orders for a total of about 600 thousand UAH and NONE OF THEM appears in the waiting status. I have already paid for everything and took it away. Appeals to those who will support Lety and Moyo have been sent, but so far 3 weeks and the result is 0. I'm starting to think that someone just doesn't want to pay such a cashback.
Hello Valery!
Thanks for leaving a comment.
Sorry for making you wait for a response for orders that were not displayed. We do not work with stores directly, but through partner programs. Therefore, it may take a little longer to get the results. We will do our best to resolve the issue in your favor. Your appeal is under the control of our manager. As soon as an answer is received, we will contact you immediately.
Sincerely,
LetyShops team
Cashback by itself is not credited, only after you write to support, and this happens after 45 days.
Good day!
Thanks for writing to us. The store description on our website indicates the average time for cashback crediting. Cashback can be credited both earlier and later than this time. Indeed, we focus on terms of approximately 45 days, and if during this time cashback is not credited, we help to speed up the crediting of rewards.
If you have any additional questions, be sure to write. Have a nice weekend!
Sincerely,
LetyShops team
Sergey Kharchenko, the purchase in the Mouo store was made on 05/01/18, the cash was credited and went through the confirmation stage. As of 05/22/18, there is no information about the purchase in the personal account at the Leti shop, there is also no cash crediting
Good day, Sergey!
Thanks for writing to us. The account from which you left a review was registered only on 05/22/2018. Most likely you made a purchase from another account.
We would like to draw your attention to the fact that according to the rules of our service, it is forbidden to have several LetyShops personal accounts.
We contacted you through the "Help" section to resolve the situation.
Waiting for your reply.
Sincerely,
LetyShops team
