Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
Thanks for the sweet cashbacks! Of course, you have to wait a little for it to register, but then it's so nice to get a nice bonus! :)
Glad to try for you!
230526-0025YG-UA two t-shirts were ordered that did not fit. A return was made. They received a refund on 06/08/2023. One T-shirt was refunded on 06/26/2023. as of 07/11/2023, there is still no money for the second T-shirt. It is impossible to call. On July 2, 2023, I wrote to them on Instagram, I thought maybe I could learn something there. But there they only respond with standard phrases without any specifics: "we are waiting for a response from the warehouse." It's ridiculously normal to wait 10 days for a response from the warehouse! In fact, they stole money. I strongly advise against buying anything in this store to avoid losing your own money. The store sucks! The attitude towards customers is as rude and disrespectful as possible! There are no complaints about letishops.
Good day!
We are very sorry that this situation happened. Please try to apply again. We are sure that the store is interested in solving this situation.
The LetyShops team
cashback from this store for 3 months you have to wait, at this time it makes no sense to use letishops, even after half a year they would accrue
Hello, Dmitry!
These terms are required by the partners to ensure that the product will not be returned and also to pass on the information to us. It is worth waiting a little.
Each store has a different confirmation time, so while you are waiting for Answear UA, cashback for another purchase will be credited to your balance ;)
The LetyShops team
If you evaluate the store, it is not bad. Arrived quickly, cheap clothes. But if something doesn't suit you... The money will be returned, but you have to wait a very long time. If we evaluate cashbacks, it is also long... from 60-100 days. I have a cashback that is already 64 days old, I have already aged during this time. I don't understand when the confirmation time will finally decrease
Good day!
Partners need time to transmit information to us. The maximum waiting period for cashback credits for purchases at Answear UA is 100 days.
The confirmation date for your order is 13.08. You can also check it yourself in the "My Cashback" section. :)
The LetyShops team
Cashback is not always accrued. The goods are sent quite quickly. And there were problems with the return: the shipment is not picked up from the branch, the support phone does not work, e-mails are not answered... No goods, no money. Order only when you are 100% sure of the size.
Good day!
Cashback could have been lost by mistake or due to an incorrect checkout algorithm. The request has now been sent to partners. We await your response and commission.
Please monitor the status of the request in the account :)
Regarding product refunds. It is worth contacting the support of the store at the number 0 (800) 214 234.
The LetyShops team
In general, I am satisfied with the store, but the cashback takes a VERY long time to be confirmed and credited. In some cases, the cashback is "lost", but the problem is partly solved by LetyShops. Refunds by the store do not have clear deadlines and are related to the return verification date, which the buyer cannot verify and accelerate in any way, which leads to the possibility of delaying the refund, without any responsibility of the seller.
Elena, congratulations!
Thank you for sharing your experience :)
This is useful for other users. They are always ready to understand the situation by contacting partners and help.
The LetyShops team
We ordered shoes, they came quite quickly, the quality is good. Cashback has not been credited yet. Please note that product reviews are prohibited in this store! They took it as a courier to try on the shoes right away and return what didn't fit. But you can't do that in them and in any one store. Pay the funds, only then inspect and measure. Well, the courier will not be able to arrange the return right away either. They made a return through the Ukrainian post office, there is a refund for delivery if you deposit a check. While we are waiting for the return, I do not know whether the delivery will be taken into account.
Irina, congratulations!
Thank you for sharing your experience!
This information will be useful for other users :)
Cashback will be credited to the balance within 60 to 110 days, after the transfer of the commission by the partners.
The LetyShops team
The order came very quickly! It was a pleasant surprise! But unfortunately, the bottom of the box (from under the sneakers) was completely torn, whether it happened immediately or during delivery, it is unclear. But on one sneaker, there is a small scratch on the leather (not critical), probably just for this reason. This is very unfortunate, because I wouldn't have been able to make a return with such a look.