A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Write a step-by-step guide on how to earn cashback on "Temu"
Greetings!
Love =)
1. Go to the Temu store page.
2. Familiarize yourself with the conditions of the store.
3. Make a transition from us to the store's website.
4. Select products, add to cart, complete purchase.
5. Wait for cashback.
If you have any questions, please contact our support.
And when does the cashback come?
Good day!
Cashback will appear pending within 2 days. If he did not appear. automatically, please submit an application in your personal account.
I waited 2 weeks and only after 15 days they wrote that my parcels were lost, it is better to order on Ali
Good day!
It is a pity that this happened. Hopefully, the store has returned the money and you can make a new purchase.
Is the cashback returned to the card or what?
Good day!
Cashback will be credited to your personal account. And then it can be withdrawn to a card, phone or charity.
Happy shopping!
The delivery is fast, I received the parcel about a month ago, but they are in no hurry with the cashback
Greetings!
Partners need time to process data to order, check and
information transfer.
You can follow enrollment deadlines in your personal account or at
store page.
You can always find the answer to other questions in the "Help" section.
Good day I ordered a package almost a month ago, but the package has not yet arrived.
Greetings!
You can track your package on the store's website. =)
good day, please tell me, the package arrived at the wrong address that I ordered, they made a redirection for a fee of 120 hryvnias, who will return them to me for your inattention.
Good day!
We do not influence the information in the order, we only bring you to the store.
Try to contact the support of the store, maybe they will help you figure it out.
Good afternoon. Could you please tell me where in the application I can see my cashback?
Greetings!
In the "My cashback" section. =)
Wait a long time for cash back. From the last order, the cash back was 1.4/ of the amount, which is very far from the declared 7.1. The goods arrive quite quickly, but the quality varies
Greetings!
Partners need time to process information and transfer rewards. And the rate in this store depends on the category. Since you are not buying for the first time, the standard cashback is 1.4%.