Purchases at Temu with cashback in Czechia
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (410)
Therefore, we publish only our customers' reviews.
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Good day!
Valentin, please contact store support.
I have a negative experience: instead of 46%, I got 11%. This is a kind of selective charge.
Good day!
The user status (new/existing) listed in the cashback rates is determined by Temu Shop based on their own data, not LetyShops.
Temu's new customer rate only applies if the account is logged in for the first time. You may have visited this site before.
This rate does not apply:
- if the user repeatedly logs into the same account;
- if the user logs into any account from the same device that was used for the previous login;
- if the user logs into any account from the same IP address that was used for the previous login.
All of the above applies even if the order has not been completed or the checkout process has not been started at all.
They take a long time to validate the cashback and it also varies several times (both positive and negative) until it is validated. Otherwise Temu is like Aliexpress in terms of quality, shipping, price...
I made an order for UAH 2,384 and UAH 1,166, the cashback was increased to 28%, and before enrollment it was UAH 149 and UAH 18. Total disappointment. The first order was indeed charged all interest.
Good day!
This rate is valid only for the first purchase. Therefore, you can expect a cashback of over UAH 800 for the first order. The following are credited at the rate of 1.4 plus promotion.
They warned about this on the store page.
