Purchases at SHEIN with cashback in Czechia
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1029)
I have already made several orders and they have not reimbursed me for anything and it took more than 40 days and I did not receive anything
Hello.
To understand why the refund was not credited to your account, we created a help desk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.
Greetings,
Letyshops team
I made my purchase by means of the application and I do not know anything appears in my account, nor that I made a purchase or that there will be a refund :( definitively uninstalled
Good day,
We will review this situation together. We have created a request in our customer support, but we have not received your response. Please contact the customer support advisor via email or the "Help" section of our website in your Profile. We await your reply.
Greetings,
LetyShops team
It arrived quickly and everything I asked for arrived.
The cashback is still not reflected to me
Good afternoon.
We see that you have created an inquiry to the customer service. Please write to our advisor and he will help you resolve this matter. We look forward to your response.
Greetings.
LetyShops team
There is for Ecuador
Hello.
Unfortunately SHEIN store cashback is not available for your country. This information is written on the store page.
Thanks for being with us.
Greetings,
LetyShops team
It won't let me link my PayPal and SHEIN account to pay for my order.
Hello!
Please contact Shein service.
Greetings,
LetyShops team
my purchase is not reflected in letyshop either
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Greetings,
LetyShops team
My cashback is not reflected and the waiting date has passed
Hello!
We have noticed, that in this topic we have already created a query to the customer service. Our manager will do her best to help you. A hug.
Greetings,
LetyShops team
All the products are beautiful and I already confirmed my order in the app, but the refund is not reflected
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text.
Greetings!
LetyShops team.
