You have to prove LetyShops that you made the purchases with screenshots from the account, and with Eneba it's good that I had the account on Eneba, so I wouldn't get a refund.
Good morning!
We're glad you were able to refund your cashback. In the future, it is not necessary to have an account on the store's website to take a screenshot of the order. A screenshot of a purchase from an e-mail from the store or payment confirmation is also enough. But I hope that such situations will not happen again. :)
Yours sincerely,
LetyShops team
I do not recommend. Not only have I been fighting a battle with Eneba for a working key for almost 2 weeks, but Lety has not yet received an order confirmation and I will have to wait 8 weeks for a response from Eneba. And how much more for cashback? A month, two?
Good morning!
Unfortunately, information about the order did not appear in our system automatically. Your request to find a cashback will be processed within 8 weeks. We are waiting together.
Greetings,
The LetyShops team