Purchases at Фокстрот UA with cashback in Switzerland
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (246)
Therefore, we publish only our customers' reviews.
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I bought a washing machine at Foxtrot. I designed it through your service. A month later, I received a notification that the cashback was declined. In my office I did not see such an order number at all. In an appeal to the store, I was told that the order was reissued, but that order was canceled. And it turns out that I kind of refused to buy. I don’t know what to do, how to decide.
Good day!
Thanks for the comment.
We understand that you received the goods, and in fact the purchase took place. However, the payment was made for a completely different order. We did not receive a reward and the cashback was declined.
I'd like you to feel all the benefits of using our service. Cashback is credited to your balance as a bonus.
Please follow the recommendations and do not forget about the conditions on the store page on our website.
Thank you for being with us :)
If you need help - be sure to write. Have a great day!
Sincerely,
LetyShops team
I had no problems with calculating cashback from Foxtrot, just over two weeks and cashback on my account. I'm happy with everything.
I am satisfied with the work of the LetyShops Care Service, but I do not recommend buying at Foxtrot. I bought and paid for the order in the Foxtrot online store right away. The cache did not appear. I made a screenshot of the Foxtrot Personal Account, a screen that the LetyShops extension was activated, a screen from the bank about payment. Two weeks later I received the goods, but Cash never showed up. I sent a check that was already given in the store, after which my Cash was credited with a bonus. For the second time I had such a case with Foxtrot + a friend had the same thing. From the moment of purchase until receipt, Foxtrot spontaneously changes the order number three times.
Sergey, hello!
Thank you for your feedback. We were happy to help :)
To understand the reasons for losing cashback, we sent a request to partners. As soon as we receive an answer, the manager Sergey, with whom you solved the issue, will inform you.
We hope future purchases with cashback will be successful and enjoyable :)
Sincerely,
LetyShops team
I have been working with this service for a long time, but everything is very bad with the Foxtrot store. The first big cashback was simply rejected for no apparent reason. Although I was already negotiating with managers and sending a photo of the receipt for the purchase. The answer is silence ... Other cashbacks are very sluggish. Of the several purchases, only one cashback was provided and, as the manager said, from the Letichops service. Another buyer wrote by some miracle to photograph the check again. Sent, silence again. So, one conclusion. Someone is doing badly. I can't recommend buying on Foxtrot through Letichops.
Good afternoon, Polino!
Thanks for the feedback.
We understand how unpleasant situations with the loss of cashback. After all, we also do not receive a reward for the order, if it does not appear in your personal account. Following the rejection of the fee, we turned to our partners to find out the reason why we were denied cashback. The waiting time for a response is quite long. This is due to the fact that we work with stores not directly, but through special affiliate programs.
The care manager keeps track of the treatment and will be sure to report the results as soon as we receive them. We hope for a positive decision.
If you have additional questions, please contact us. We will be glad to help.
Sincerely,
the LetyShops team
a week ago I placed an order (baby scales), I'm waiting for cashback ...
Hello Love!
Thank you for your comment.
We have created a case to help with this situation. You can find it in the "Help" - "My requests" section.
We will be glad to hear from you :)
Sincerely,
LetyShops team
I expect cashback)
