up to 1.5 %
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Purchases at Фокстрот UA with cashback in Switzerland

(3.61) Average rating of the store
Reviews on Фокстрот UA (246)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 30 - 80 days
Information and conditions
1.5 %
Побутова техніка та аксесуари
1 %
Електроніка, Аудіо, Відео
0.5 %
Все інше
Важливо! В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / Samsung / Xiaomi у категоріях Смартфони / Мобільні телефони / Смарт-годинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
Кешбек не нараховується за замовлення:
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.

Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.

Reviews on Фокстрот UA (246)

(3.61) Average rating of the store
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Maxim Yudko
02.08.2019
There are no complaints about the store and the quality of service, everything is at the highest level. However, as with the contributors below, there were problems with cashback. I bought a washing machine from Foxtrot after switching from the Letty mobile app, but no cashback was activated. At first I didn't want to do anything at all, but I wrote to the support service and, to my surprise, the service resolved this issue. Cashback not only appeared, but immediately credited the amount to the account!
The review was translated from Ukrainian using Google Translate. Show original Show translation
pavel.dzhagov
28.07.2019

I chose to purchase in this store solely because of the more favorable conditions for cashback. As many have written here, in the end, when ordering, no cashback was automatically credited. Created an appeal to the Support Service. As a result, the 4th day went - and in response there was silence. The first time I have this with Leti. Deeply disappointed. Leti has always been distinguished by the quality and efficiency of his support, but apparently bad times have come for the company.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
29.07.2019

Hello Pavel!

Sorry for making you wait a long time for an answer. Now, we really answer with a delay. But there is no reason for concern, we will definitely help resolve the issue. Ira's manager is already waiting for feedback from you in his address.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Іван Прудивус
25.07.2019

made an order today on this site. cache back did not wait. did not even appear in the list of my orders, although the confirmation of the order came by text message from foxtrot.

made an order again today. so the cache back does not count. did everything according to the rules. I do not recommend Foxtrot as a cashback store.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
31.07.2019

Good afternoon, Ivan!

To find out why this happened, we created an appeal in the "Help" section. The manager is waiting for your answer.

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
scvor
10.07.2019
Very good work. I ordered a motherboard: they quickly placed an order, the operator contacted within 20 minutes. after confirming the order and clarifying the delivery details. the order was sent for dispatch by New Mail. Clarification of the order was paid online and the cashback immediately stood up for waiting. After confirming that I received the order, the cashback was credited within 3 days. Thanks to all. I am satisfied!
The review was translated from Russian using Google Translate. Show original Show translation
2234497
27.05.2019

We made the first order for 17,000 - cashback was charged in a couple of minutes, but had to re-order (literally 20 minutes after the first), went as before through the service Letishops, everything was processed, but the second cashback was not charged. We needed delayed delivery and as it turned out, the store placed a new order and all documents not on the day of the actual order, but on the day of sending the goods by New Mail, so all confirming documents made on the date has no second order. On his own initiative and with the support of the care service, Letishops compensated most of the cashback at his own expense, for which I thank them very much!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
28.05.2019

Good afternoon, Svetlana.

We are also sorry that this situation has arisen. We hope the next purchases with cashback will be successful and enjoyable;)

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
rtyt6
22.05.2019

I was led to an increased cashback, although the price was like everyone else's. I waited for him to appear on the lists, but unfortunately he never appeared. I read about negative experiences in reviews and hoped that I would be lucky. But no. This was not the case with other stores. I do not recommend it. The fly team is great, I got a consolation bonus from them. Everyone decides for himself.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
22.05.2019

Good day!

Situations of losing cashback are also unpleasant for us.
To clarify the reason, we turned to partners. Today we checked the information on request. Partners transferred commission for the order. Unfortunately, information on your purchase was lost for technical reasons.

We were happy to help.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
lesnik225
07.05.2019

My favorite store! Goods, prices, personnel, discounts, cash.

The review was translated from Russian using Google Translate. Show original Show translation
mr.besik
28.04.2019
I don’t know how anyone with a cashback from Foxtrot, but everything came to me)
The review was translated from Russian using Google Translate. Show original Show translation
maks22006
25.04.2019

There are always many problems with the foxtrot store, and not only in terms of cashback, the staff is rude and does not help to solve your problems that constantly arise in this store. I buy there only when there is a large cashback for Letishops, since without cashback I would take similar goods in other stores. And again, only in the foxtrot cashback problems are always counted every other time. Thanks to the Letyshops care service, who always promptly help resolve issues with this store. Even once they credited the cashback in advance, at their own expense, although the store itself has not yet had time to confirm. Letyshops 5 stars Foxtrot 2 stars.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
25.04.2019

Hello!

Thank you for sharing your shopping experience.

We make the service as user-friendly as possible.
Whatever you expect, we have confirmed the cashback. We think that soon the partners will transfer the commission for the order. The store has established itself as a reliable partner.

If you have any questions, please write.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Владимир Островерхий
23.04.2019

The store of norms, but the employees, in particular, the sellers themselves, when asked how the grill turns on in the stove, I quote: "look at youtube, I don't know" but for cashback this is a different story for the second time I make purchases here and each time you need to contact the support service letyshops PS letyshops you are super

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
24.04.2019

Vladimir, good afternoon!

Thanks for the comment.

It is a pity that such a situation has occurred. We hope this will not happen again.

Here are some tips to help you save cash back in the future:

- disable third-party extensions and blockers in the browser before placing an order;

- follow the conditions that are published on the store pages;

- adhere to the basic rules of shopping.

Write, if anything :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Елена
07.04.2019

Of all the stores, only Foxtrot had problems. They reissue the same order several times under different pretexts - and there is no cashback. Only after contacting the letyshops care service and thanks to their goodwill did the cashback return to me. This is not an anti-advertising of the store, but just facts, be careful in such cases.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
08.04.2019

good day, Elena!

Thank you for informing.

Sometimes, orders in stores can be reissued for various reasons. We believe these are isolated cases. We hope this will not happen again.
Thank you for shopping with us. Have a nice day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Silver_ua
06.04.2019
Less than a week has passed since the purchase - cashback works.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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