Purchases at Фокстрот UA with cashback in Switzerland
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (246)
Therefore, we publish only our customers' reviews.
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In addition to my review from 15.05. Cashback Foxtrot still confirmed, although I no longer hoped.
Hello!
Alexandra, we are sincerely glad that the cashback has been credited :)
If you have any questions, you can always contact our care service.
Sincerely,
LetyShops team
A review specifically about the Foxtrot store: I made an order on 05/08/20: tablet, memory card, protective film. I paid through a card, I received an SMS that the order was confirmed. LETI immediately displayed a cashback of 73 UAH. Then on 05/11/2020, a new order appears in my personal account in Foxtrot, in which only the memory card and the NP courier deliver it to me, then on 05/13/2020 another order appears, in which only the tablet and the courier delivered it to me, and my original order is changed only on a protective film. That is, there will be a third delivery (well at least for free !!!!) !!!!!! There has never been such a circus! And I understand that I will not see cashback
Good day!
The service cannot affect all stages of ordering. Cashback is credited for purchases made online through our service.
To avoid such situations, we recommend informing the store representative that the order has been placed with cashback. Now we advise you to inform Foxtrot support that the order was reissued without your knowledge.
Best regards,
LetyShops team
We sent a used product, in an open box, with scratches and other defects. I called them for 4 days and every time I was promised that they would contact me within 3 hours, Of course it did not happen. Complete ignore. Cashback is also not credited, the order is re-created, and the order with cashback is canceled. Scammers.
Good day!
An error might have occurred while processing your order.
Foxtrot has established itself as a responsible partner. We believe that the issue will be resolved.
Sincerely,
LetyShops team
The order was canceled, under the pretext that they had to manually check something with payment. We reissued immediately ourselves, so there can be no question of any cashback. I do not recommend this store.
Hello!
Foxtrot UA has established itself as a reliable partner. It is a pity that such a situation has arisen. In the event of such difficulties, we recommend re-placing the order yourself, through our service.
Sincerely,
LetyShops team
Therefore, I wrote that they were deceiving. I bought a refrigerator and a washing machine on the same day, according to the same scheme: today I ordered a foxtrot through the website, tomorrow I took it at the point of issue. The checks are all there. Cashback for a washing machine is less - it was charged, for a refrigerator - more. Not credited. As a result, they wrote that they did not take the goods, and the check, oddly enough, is not a confirmation for them !!!
Hello!
We are sorry that this situation has arisen.
Please specify the order number when purchasing the product.
Sincerely,
LetyShops team
Cheating! After buying a refrigerator, I received a negative answer about cashback. It was reported that this order has been canceled. Therefore, the store did not transfer the reward. The order was reissued in the store or posted as an offline purchase.
Good day!
Indeed, the cashback was rejected during data reconciliation. We turned to our partners to clarify the reasons. In response, we were informed that the order placed through our service was not redeemed. In this case, the commission for the purchase is not transferred, and the cashback is not charged.
Sincerely,
LetyShops team
