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Purchases at Фокстрот UA with cashback in Switzerland

(3.61) Average rating of the store
Reviews on Фокстрот UA (246)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 30 - 80 days
Information and conditions
1.5 %
Побутова техніка та аксесуари
1 %
Електроніка, Аудіо, Відео
0.5 %
Все інше
Важливо! В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / Samsung / Xiaomi у категоріях Смартфони / Мобільні телефони / Смарт-годинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
Кешбек не нараховується за замовлення:
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.

Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.

Reviews on Фокстрот UA (246)

(3.61) Average rating of the store
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Alexander Tolmachov
10.12.2020

I made out a purchase in this store, after which I changed the terms of delivery of the goods and, accordingly, issued Foxtrot as a new order, I was upset. Well, okay, I thought. But what was my surprise that the cashback, and even the increased one, was credited.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
10.12.2020

Hello, Alexander!

Great!
The store nevertheless took into account that the purchase was made through our service and transferred the commission :) We are glad that you received cashback.

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
Khanvd1986
10.12.2020

I do not recommend made an order for 35k UAH. a couple of weeks later, a message came that the cashback was rejected and is being paid by the bank. why it was impossible to immediately warn, I would have bought elsewhere.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
10.12.2020

Good day!

We warn users about all the conditions for calculating cashback by placing them on the page when they go to the store. It is important to read the information before making a purchase.
Familiar means armed :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
tatananaumova207
08.12.2020
I don’t make any more orders from Foxtrot. The situation repeats itself constantly. I made an order on Black Friday, today the Foxtrot manager is picking up and talking about some problems with the order and that I need to wait. And naturally he places a new order. The question arises: Why cooperate with a cashback service and constantly cancel orders? I'm sorry for the time wasted.
The review was translated from Russian using Google Translate. Show original Show translation
senya87
08.12.2020
I ordered a phone, everything came on time, I'm satisfied.
The review was translated from Russian using Google Translate. Show original Show translation
oksanagudzovata
05.12.2020

A good hardware store, which is in our city, is very convenient for self-pickup. Satisfied with the work of the store, ordered a coffee machine, orders confirmed, delivered to the store unpacked, reviewed, provided a guarantee for 12 months, And here, another plus, increased cashback UAH 800, waiting for the charge, I hope everything will go well. Thanks to the store staff, and of course for the increased Letyshops cashback

The review was translated from Russian using Google Translate. Show original Show translation
Oleg Rudkovskiy
05.12.2020

still probably not a single order went through normally. but I order quite often the store itself is also that dump. service at the "height"

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
05.12.2020

Good afternoon, Oleg!

It is a pity that such an opinion has developed.

We see that a request for a cashback search has been created. Please follow its status, we have already set off to look for an order in our system.
We also recommend that you contact the store and share your shopping experience. We are sure that your experience will be valuable for our partners.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Yurii
02.12.2020

Be careful, Foxtrot can easily throw on cashback by reissuing orders. I placed an order for a Samsung 256GB flash drive on Black Friday, at an increased cashback. Not only does the store sell non-existent goods, the site says "in stock", in fact the goods need to wait for several weeks. Ok, I agreed to wait, two weeks later they called me to tell me that the goods did not arrive, and I need to wait another two weeks, since they will order from the supplier again, I indignantly agreed. Then I see in the store's office that the order for the increased cashback has been canceled and a new one has been created. I called back to the store, refused the goods and sent them away with their flawed service, and ordered in another online store from ***, without any cashbacks with a guarantee much cheaper. Avoid such networks as Foxtrot, Citrus, which are easily thrown on orders and cashback, do not waste time.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
05.12.2020

Good day!

Yuri, contacted representatives of the store to clarify the details. Indeed, the product was out of stock and it was necessary to wait for it from the supplier.

We believe that the situation will not repeat itself :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Alex Slusarenko
01.12.2020

I placed an order for 10 thousand UAH on 28.11. At an increased percentage, 800 UAH cashback should have come. On Tuesday 1.12 I receive an SMS that my order has been canceled. To the support call - the answer is that yesterday the order was canceled because I do not agree with the delivery time. To my reasonable question that I did not complain about anything, they answered that they could re-create the order. And then what will happen to the cashback - they did not answer anything intelligible. In short, wretched disgusting, designed for suckers - an order with an increased cashback was stupidly canceled, but they are supposedly ready to recreate a new one. Foxtrot is the bottom.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
02.12.2020

Good day!

It's a pity that it happened :(
The service cannot influence the order processing process.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Marcus
01.12.2020

Think about whether it costs 20-100 UAH, nerves and time you spend in the store when receiving and buying goods. Pvd time ordering where there was a 9% cashback on Black Friday. I ordered a phone, chose a pickup from the store (and not everyone was seen, it was the first bell), I did not attach importance to it. the second could not choose a manual date of receipt only tomorrow and all (the second bell) in the morning call under the order all is well. after 15 minutes they say in that store there is no where you chose choose another. and here after talking to the operator comes sms your order is canceled (!) I'm such a WTF phone to understand, assure that everything is ok. I come to the store at another address and here the phone is only a showcase (here I have already rung the bell) well, I think I was wrong. Sent to Victory Avenue 87, said there are two one showcase the other packed and reserved for you. Spent a trip back and forth 2.5 hours (excluding calls and time to the address of the second store) I come here I am trying to pair a shop window. Of course I did not agree, they broke through all the shops (!) Everywhere showcase samples! and the support service with which to communicate already understood the cashback will not be because the order was canceled at the first link. concluded for myself, stealing the average price and normal service than this. the benchmark for me is the outlet, everything clearly came got paid and all. problems brought into service or repair or replacement or money.

The review was translated from Ukrainian using Google Translate. Show original Show translation
Наталя Червонна
29.11.2020

For the second time, the cashback is increased and payment is not made, although I often order here and this has not happened before, that is, it is not a coincidence. This is not the first time the store has been noticed in manipulations to avoid paying cashback (

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
30.11.2020

Hello!

Natalia, it's a pity that this happened. We do not influence the acceptance of payments by the store.
You can also choose the method of payment "cash on delivery". This will not affect the charge.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
roma_usik2
29.11.2020

With cashback, maybe everything is ok, but the service in the store is terrible! after ordering the goods and 4 days of ignoring my order, they just took it and canceled it without giving any further information!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
29.11.2020

Roman, good afternoon!

I encourage you to support Foxtrot UA, that your remarks have taken note, and the situation is not repeated.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Максим Кущ
28.11.2020

My burning cashback went to a canceled order due to an unsuccessful payment. Reminds of a hardcore game with 1 life)

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
29.11.2020

Good day!

Maxim, the service cannot influence all stages of order formation :(

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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