Purchases at EVA.UA with cashback in Switzerland

Awful store, contacted only a week later to clarify that the goods were out of stock. Ultimately, the gift will not have time to arrive in the new year. Of course, cashback is not credited, but this is exclusively Eve's fault.

Cashback was credited once without any problems. Now "no product" searched for it for 2 weeks

The order arrived within 3 days, the goods came to the store where I planned to pick them up, all the goods are good, there are no complaints about the cashback, it is still being processed, but there is still time until the announced deadline.

An extremely bad store, reshapes orders at its discretion, which is why cashback disappears. Does not send orders for 2 weeks, contacting the support service does not bring any result. They work very slowly and unprofessionally, the client is nobody for them. Also, be careful and attentive when paying with cards on the site if you have a cashback for their category. They can return the payment and withdraw it again (but in another month, when you may not have a cashback for their category). I got into this with them when paying with a Monobank card, when in November 2020 they had a partner cashback of 11%, they waited for December, returned the money for the order, and immediately removed them again, but without the cashback. Very low. I highly recommend not buying anything from this store!

Cashback did not appear, after the creation of the application "went to look" and did not come after 10 days. Lately, the disgusting work of Letishops, only cashback for Ali comes. Foxtrot, Eva, Book24 - nothing appeared.

I can't understand what the problem is: the declared cashback amount does not coincide with the credited one. Of the two already credited cashbacks, both with an almost doubled amount ((In addition, the last three purchases (not only on Eve) did not appear in the order list at all), I submitted applications, I am waiting for an answer. But the credits of these incomprehensible sediments remained (Service The store most likely works on lunar cycles: sometimes orders are sent unexpectedly quickly, sometimes I wait a week without news until I call the hotline myself.

11/27/2020 made an order and payment, a week later the representative of EVA called and said that the goods could not be sent because they were out of stock, arguing that the suppliers did not provide them with this product)) Although the website displayed that the product was in stock. It turns out they used my funds ...

Everything is bad, I made an order on 11/28/2020 and I have been waiting for a week. product has not been shipped yet. I called the contact center, but did not receive any information there. the complaint cannot be left. no compensation is given. I will not use it anymore.

Awful service, I ordered the goods in Eve on 10/20/2020, I'm still waiting