Purchases at Цитрус UA with cashback in Switzerland
Кешбек не нараховується:
- за передзамовлення;
- якщо в замовлення були внесені зміни (номер телефону, місце доставки, переоформлення тощо);
- при використанні програми лояльності "Цитрус Обмін";
- при частковій оплаті бонусами магазину;
- якщо замовлення було оформлене через оператора Служби підтримки;
- при оформленні через bu.ctrs.com.ua/;
- при оплаті від юридичної особи;
- за замовлення, оформлені через мобільний додаток Цитрус UA.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Reviews on Цитрус UA (119)
Cashback for the unicycle received
Alexey, good afternoon!
Congratulations on your great purchase :)
LetyShops team
Wanted to buy a new iPhone. Citrus called back and offered to buy a phone from the display case at the price of a new one! Bravo!
I placed an order, the cashback appeared on the website, I've been using the phone for the third month and everything is fine. But only now I noticed that the cashback was rejected. In my personal account, there are two orders, one with cashback canceled, and the other with the same product, for the same amount - fulfilled. Where did the second order come from and why was the cashback rejected?
Good afternoon!
Roman, we have contacted our partners to understand the situation. The manager will contact you as soon as the information becomes available :)
LetyShops Team
I ordered a phone. Everything is great. My son has been using it for a week now and everything works. Only the cashback hasn't arrived.
Good afternoon
Anna, thank you for sharing your feedback :)
Cashback will be credited to your balance automatically after order data is processed. We publish the waiting times on each store page, and you can check the confirmation date in your personal account. If you have any questions, write to us in the "Help" section. Always in touch :)
LetyShops Team
Horrible store, do not use. I ordered a phone, more expensive than others purely for the sake of cashback, at first it did not appear (apparently they re-registered the order themselves), then they rejected it after 4 months. Judging by the reviews, this is their regular practice, why Leti still cooperates with them is unclear.
Lesha, good afternoon!
Partners refused to give you a commission for your order, stating that the reward does not belong to our service. The manager reported the reasons that could have influenced this in the appeal.
We have added a bonus from the service to support you.
LetyShops Team
We bought an electric scooter in Citrus, it was delivered by courier within 2 days from Odessa. No complaints, only positive emotions! Cashback was confirmed 46 days after the order. There were no problems with cashback either.
Good afternoon
Thank you for sharing your experience.
Congratulations on a great purchase :)
LetyShops Team
A shitty store, ordered 2 phones, called the next day, they said they were already in Odessa, another 2 days passed, and they still weren't there, it seems Odessa is in China)
Good afternoon, Vitaly!
The service does not affect the process of delivery of goods by the store.
Please contact Citrus UA support to clarify all the details.
LetyShops Team
