Purchases at Tiendanimal ES with cashback in Brazil
Cashback is not credited in case of using coupons and vouchers and cannot be combined with any other store promotions except the codes published on the LetyShops website.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
LETY7: Consigue 7 € de descuento en tu pedido a partir de 49 € (hasta el 7/01/24)
Reviews on Tiendanimal ES (73)
Therefore, we publish only our customers' reviews.
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I have to rectify, a few days ago I commented that they had rejected my cashback from this store, because that same day letyshops contacted me and credited me with the cashback, so perfect, thank you very much!
Good!
Thank you very much for sharing your experience with the store. We are always happy to help our users.
Sincerely,
LetyShops team.
=Pretty embarrassing how this store works. They always reject cashback. Is it logical to think that people prefer 1 - 2€ to use a coupon? They could change it or directly that the store disappears, because it does not do any service
Hello!
We are sorry you have such an opinion. They buy a lot through Tiendanimal and it has established itself as a reliable partner, which is why we continue to work with this store. You can choose the discount that suits you best - a coupon or cashback.
All the best.
The LetyShops team
I have always received the cashback that corresponded to me with this store, so I am very happy. They take a long time to confirm it, yes; minimum a month and a half, two months.
Hi Lilly!
Thanks a lot for sharing your experience. We are happy that you like our service :)
Greetings.
The LetyShops team
Well, I made an order of almost 60 Euros taking advantage of a 14% discount, I realized that everything is well enabled, what is my surprise, I do not receive the cashback, and on top of that, we have lost the bonus for having been registered through the link of a friend. The truth is that it's sad, the perfect order, it arrived without problems, but the cashback was not enabled, and I'm still waiting for a response to my open issue...
Hello!
We are very sorry for what happened. The loss of cashback can occur due to several factors: violation of the terms of the store, prolonged payment (more than an hour), use of promotional codes.
Don't worry, we have contacted the partners to solve a problem with your cashback. This process can take 3-4 months, and unfortunately we cannot speed it up. If we receive the positive response from the partners, we will definitely credit you the cashback in full.
If you have any questions, you can always contact us through the Help section of your account.
Greetings.
The LetyShops team
I placed my first order taking advantage of a 15% cashback increase. 24 hours later the cashback did not appear and I opened a request, letyshop says that it cannot find the cashback and that it is going to contact the store. I did not use any discount coupon since I did not reach the minimum and I preferred to use the 15% cashback instead of the 10% coupon. I hope they can credit the cashback soon since it was around €7.
Hello!
We are very sorry for the situation that occurred. We have already sent a request to the representatives of Tiendanimal and we hope to receive a response shortly. As soon as any news arrives, we will notify you immediately.
Greetings!
The LetyShops team
The downside is that if you use coupons as it says in the fine print, it does not credit you with any Cashback, so the approach is quite bad, since if I spend more than €100 on my dog's feed I prefer a 15% coupon, to credit a Cashback by cents. The truth is that I don't know who is going to buy No coupons if there are always any if you are a customer, so you always have to read the conditions so as not to be surprised.
Hello!
We understand you perfectly, but the conditions depend on the stores, not on us. We also do not receive anything if the user breaches those conditions.
Greetings!
The LetyShops team
I have made two orders in this store and they have given me the cashback without any problem. Without using any clear coupon. When you use a coupon it says they don't give you. regards
They take a long time to accredit and they usually reject it. I always have to claim, once LetyShop credited it to me as a bonus. I'm still waiting for a January purchase to be credited (we are in March 2022)
Hi Claudia!
We are sorry that you have such an experience with this store. We see that your cashback has been rejected due to the use of promotional codes. According to the conditions of Tiendanimal, the cashback is not credited in case of using some coupons and discount codes.
The approximate date of the accreditation of your purchase ends on July 22. If the refund will not be credited on time, please contact our customer service and we will help you.
A hug!
The LetyShops team
It is the second time that I buy, the first time it took a little longer than expected to approve the cashback, but finally they gave it to me before I came to claim. This second time I was surprised by how quickly they confirmed it. Both times the order arrived quickly and in perfect condition, yes, everything was fine.
Good!
Each store has its maximum refund confirmation time and it is confirmed within this indicated time. But it's wonderful that you received the prompt refund. Enjoy shopping!
All the best,
LetyShops team.
