Purchases at Hebe with cashback in Brazil
Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for bulk orders (10+ of the same product).
- According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Hebe (36)
Generally, since I turn off adblock plugins, everything is fine. And this% in Hebe is amazing. Rossman has lost a client
Not once did I get any cashback. With three transactions, it was also not found, which once again extends the case for many months until I probably forget about it.
Unfortunately, the cashback was not automatically charged, but after submitting the request, letyshops acknowledged and the refund came after approx. 2/3 weeks
Good morning!
Thank you for your feedback.
We always try to support our users.
We hope that a similar situation will not happen again and that you will only enjoy shopping in this store.
The LetyShops team
The shop sends orders quickly, has very good prices, but unfortunately every time - you have to submit an application for recognition of cashback. At this point, I also have to praise the company for its approach to the customer, because I have not yet encountered a situation where cashback was refused ;-)
Good morning!
We are also very interested in having cashback appear automatically.
Because otherwise we don't get a commission.
If any difficulties arise, we are always at your disposal and will be happy to help.
LetyShops Team
After each purchase, remember to submit the application, because unfortunately cashback is not charged after the purchase.
Good morning!
Thank you for your feedback.
We recommend that you pay attention to the ordering algorithm, as well as the rules of cashback purchases. Often times, other browser plugins can have an impact on recognition, so it's a good idea to disable them at the time of ordering. We also recommend that you clear your browser history before making purchases. We are sure it will help you get the funds.
The LetyShops team
I have already ordered 5 times and each time the cashback does not appear after 24 hours.
Good morning!
The appearance of cashback may be influenced by various factors, including the device from which the order was made, the algorithm for placing the purchase, store conditions, etc.
We can see that for some purchases the bonus has already been charged from LetyShops funds. We are sure that for other orders, the situation will also be resolved soon.
Yours sincerely,
LetyShops team
Unfortunately, each cashback from orders does not appear within 24 hours. If you want to receive a refund, you must remember to submit a request for lost cashback after each order.
Good morning!
Really sorry to hear about this situation. We can see that the staff of the care department helped to get the cashback for the orders. If the situation recurs, please let us know so that we can investigate the matter in detail.
Yours sincerely,
LetyShops team
