Purchases at Stylus UA with cashback in Belgium

Good day!

Thank you for your feedback. We cooperate with all stores / services on different conditions - some provide us with a reward based on the amount of the order, some make a fixed rate, and some have special conditions that may depend on different requirements. In the Stylus online store, the cashback rate depends on the category from which the order will be made. We always publish a detailed explanation of the rates on the page of the transition to stores.

The fact is that we do not cooperate with our partners directly, but through special partnership programs. The manager of affiliate programs and employees of a particular department of the store are responsible for cooperation under the cashback program. The rest of the store employees may simply not be aware of all the nuances of our cooperation with them. Most likely, the store manager with whom you spoke did not have this information, so he could not fully advise you on this issue.

If you have any questions about the cashback rate, the conditions for obtaining it, and in general about the work of our service, you can always contact our round-the-clock customer care service, we will be happy to help you. Have a good day!

Sincerely,
LetyShops team

Good day!

Thank you for your feedback. In some stores, the cashback rate depends on the product category. Stylus is one of them. In order not to mislead our users, we always publish information about categories and rates on the store page in the "Tariffs / Conditions" section.

If you have any questions about cashback rates. You can always contact our customer care service, we will be happy to help. Have a good day!

Sincerely,
LetyShops team