X-kom store review: no liability for defective equipment, complaints rejected without justification, complaint filed with the Office of Competition and Consumer Protection and the Consumer Ombudsman. I do not recommend the store; no guarantee/warranty, no liability whatsoever after purchase. There is no justification in the response to complaints; the letter itself is factually incorrect. It states "we have not detected a defect within our responsibility" without any detailed justification. This is absurd. I do not recommend shopping at this store.
Good morning!
We are sorry for the situation :(
We hope it won't happen again.