Purchases at Temu with cashback in Austria

The same thing happened to me as to many others I read about here. I made an order on Temu because I didn't know the app and they were supposed to give me 100% of the purchase back, so I wanted to try it. The prices were a bit exorbitant for low quality products, but since they were supposed to give me the purchase back, I bought it. The cashback didn't appear so I opened a request and gave all the information that I made the purchase as per the store's guidelines, but it appears that it is a "lost order" and that I am going to be credited €3 or something like that, when I have spent more and they were supposed to give me the full amount. Everything is very bad, both on the part of Temu and on the part of Letyshops who have given me that balance to try to make me conform with that, everything is very bad.

The Temy store is very cool in terms of the quality of the goods, the speed of delivery, and it's amazing. It's such a big pot of honey. But as always, there is also a small but essential crumb of tar. Very often they don't charge cashback for no reason. Some goods are charged, and some are not. And it's very annoying. You have to open disputes, prove your truth. And it's very stressful. The store refuses, you have to open a dispute again. It's a waste of time. This is a big drop of negativity.

The cashback for the purchase did not come. and the status should increase. what's wrong?

I purchased the product on Black Friday, as a new client on the topic and letishops, but there was no promised 100% cashback and there is none. When I wrote to the support of letishops, they replied that there was no confirmation from the topic about the purchase, although I provided a screenshot of the receipt and payment...instead, they returned 100 UAH to me, although the purchase was for 1500 UAH, like "here it is and don't bark"

My experiment with the 100% cashback promotion was failed by this company. I specifically placed an order through the built-in browser in their app, a completely clean phone, creating a new account, etc. Each step is confirmed by screenshots, the transition from the application is recorded, 100% cashback in the browser was active with green light, the order consisted of ONE item, the cost of the order was twice bigger the payout limit for the promotion. I did absolutely EVERYTHING and they had nothing to counter. Refusal of cashback due to "lack of information from the partner" and compensation from the service 60 PLN instead of planned limit of 120 PLN. Conclusion: do not deal with this service, they lie you. P.S. You can take your compensation for yourself, I do not need your handouts, you failed my experiment, the greedy "partner" will pay for the return of the goods.

There is no contact with the seller, but I don’t understand why I still haven’t received my money back if almost a month has passed since the order, but everything is great

I am satisfied, but the cashback appeared only after my application.

The first experience of receiving cashback for shopping at Temu was more negative than positive. Saw increased cashback up to 100% (no more than UAH 2000) for new Temu users. Since I intended to buy on Aliexpress, I thought why not take advantage of a great promotion for new users and buy on Temu. Went through the LetyShops app on my Android phone to the Temu site, registered and made purchases. But, unfortunately, the cashback did not appear, although I did not break any rules, and I did not use any additional promo codes and discounts on Temu. Contacted the LetyShops support service. They wrote that Temu does not accept applications for the loss of cashback. 10% of the potential cashback was credited with LetyShops funds. I could have saved more on Temu if I had used all the possibilities, but I didn't want to lose the cashback, or I could have bought these goods on Aliexpress in the amount cheaper than it turned out on Temu, taking into account the LetyShops compensation. Feelings are mixed.