Purchases at SHEIN with cashback in Austria
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1022)
It won't let me link my PayPal and SHEIN account to pay for my order.
Hello!
Please contact Shein service.
Greetings,
LetyShops team
my purchase is not reflected in letyshop either
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Greetings,
LetyShops team
My cashback is not reflected and the waiting date has passed
Hello!
We have noticed, that in this topic we have already created a query to the customer service. Our manager will do her best to help you. A hug.
Greetings,
LetyShops team
All the products are beautiful and I already confirmed my order in the app, but the refund is not reflected
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text.
Greetings!
LetyShops team.
No hay cashbak a peru: (
Hello.
In fact, the refund is not available for your country. Please follow the information on the store's website. We look forward to the changes.
Sincerely,
LetyShops team
The cashback of the 16th does not appear and I communicate through the chat that there is but I never receive a response.
Good afternoon.
We apologize for not replying for a long time. We will analyze the situation. To help you solve this matter we created a consultation to the customer service. You can see the consultation in your personal account, section "Help", "My questions" in the mobile version of our website or from a computer.
Team
LetyShops
Too bad that Colombia is not in the countries where cashback can be returned :(
Good afternoon.
In fact, at this time, the refund for SheIn store orders is not charged for orders from Colombia. If the situation changes, we add this information on the store page.
Sincerely,
LetyShops team.
I just made a purchase through here in shein, to see how it goes. I'll edit my comment later, with the results.
Hello!
As I see the cashback it is already in your personal account :)
The cashback waiting period is recorded on the page of each store in our service and near each order in your personal account.
Greetings,
LetyShops team
I'll be waiting for my refund
Good afternoon.
We are pleased to inform you that the refund of your purchase is already shown in your account. It will be credited to the balance after the store orders are reconciled.
Greetings!
LetyShops team
