Purchases at Moyo.ua with cashback in Austria
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (287)
Therefore, we publish only our customers' reviews.
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I made an order two weeks ago, but the cashback did not come, I applied to search for a cashback, but even there they first said to wait for an answer within 10 days, and now they have extended it to 8 weeks, but it seems that I have a similar problem here. ... In general, the store is not customer-oriented enough, I am not satisfied with the service.
Good day!
Elena, the processing time for the application has increased, since we did not find the order in the system and submitted a request to partners. Waiting for a response may take about 8 weeks, since we do not cooperate directly, but through an affiliate program. We are waiting together :)
Sincerely,
LetyShops team
I bought a tablet and a phone, 6 days have passed. Silence-cashback is not credited to the appeal. At the same time, I also bought at the foxtrot and the enrollment was on the same day.
Alexander, good afternoon!
You have already submitted an application to search for a cashback. We are checking the information and contacted partners to resolve the issue. The process is automated, so there is no call to the service :)
It is necessary to track the status of the application in your personal account, deploying it as in the example.
Sincerely,
LetyShops team
I must say that I was already going to leave an angry review, so I left a request to search for my cashback, and in response there was silence, but a little more than a month passed and hurray, increased cashback in my pocket. Thanks!
Hello!
Thank you for sharing your feedback! We are glad that the issue was resolved positively :)
The status of the application must be tracked in the "Orders and Finance" section.
Sincerely,
LetyShops team
The situation is similar to that of the contributors below. I went to the Moyo store from letyshops at 18:16, made an order at 18:19, I didn't go anywhere else, there is no unblocking at all. all conditions were met. Letishops cashback recorded, but the store rejected a month later. In support, it was explained that the link was rewritten, which is a blatant lie from the store. Don't buy at Moyo, they're liars.
Andrew, good afternoon!
We are sure that the store is interested in making customers happy and satisfied.
Unfortunately, our link was overwritten and the service did not receive a reward for the order. The manager described the reasons for this in a request to the care service.
We believe that the situation will not happen again.
Sincerely,
the LetyShops team
Cashback UAH 350 was rejected. All cashback conditions are met, AdBlock has been disabled. Judging by other comments, I'm not the first. I will not buy in this store again.
Congratulations!
Cashback is rejected based on information provided by the store.
During the inspection, it turned out that during the purchase process, the affiliate link was overwritten by another advertising resource, which received a reward.
We are sorry that you had to face this situation.
The care manager has already contacted the petition to help resolve it.
Sincerely,
the LetyShops team
Led to the increased cashback and for the first time made an order in this store. I paid for the purchase through Privat 24, and the cashback did not appear. Disappointed with such service.
Roman, good afternoon!
You should not jump to conclusions and be upset.
We see that an application has already been created in the personal account. We turned to the partners to find out the reason for not charging cashback and help, because we also did not receive information about the order.
We believe that you will change your mind and continue to buy with us :)
Sincerely,
the LetyShops team
The store itself is not bad, regularly a good percentage of cashback, although the range and ease of selection want the best, but as for cashback, but only because of technical support, that is, have to "knock out" ... ((((
Hello!
Cities of not charging cashback also upset us, believe me. We also did not receive anything for your order.
We turned to the partners to return the commission and find out the reason for the loss of cashback. Track the status of the application in the personal account of the service.
Sincerely,
the LetyShops team
I'm waiting for cashback from 4.10.20 unhappy UAH 63 for a purchase at 1100, there is still an unconfirmed order, although I paid for the goods, did not go anywhere by links, all conditions are met. They also gave me some kind of guarantee for 180 UAH, I agreed, taking into account the fact that the cashback will return and, as it were, not such a sum ..... Thank you, at least the goods are intact, with all the checks and quickly delivered.
Good day!
Vika, partners need time to process and transfer data on order. We publish the waiting times on the store page . For your purchase, cashback must be credited before 12/04/2020 :)
Sincerely,
LetyShops team
