Good afternoon!
We understand that you are upset by the situation of losing cashback. We tried to return it by submitting a request to partners. We received a response that the commission for the order was transferred to another resource, not our cashback service.
The reasons could be: an uncleaned browser history before making an order, clicking on other pages / tabs, or using promotional codes from third-party resources. We recommend paying for all purchases with a regular debit card.
We hope that the recommendations provided by the manager in circulation will help with the execution of subsequent orders.
Respectfully,
LetyShops team