This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback:
45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5%
За товары, относящиеся к системе скидок "25"
1.9%
За товары, относящиеся к системе скидок "15"
0.75%
За товары, относящиеся к системе скидок "5"
0.35%
За товары, относящиеся к системе скидок "0"
* Информацию о системе скидок можно посмотреть на странице товара. Например, код системы скидок этого товара - "25".
Важно! Уважаемые пользователи, обращаем ваше внимание, что кэшбэк по My-shop.ru не будет начислен в таких ситуациях: 1. За заказы, оформленные в течение 7 суток с момента перехода на сайт My-shop.ru по другой партнерской ссылке. Чтобы избежать утери кэшбэка, вы можете очистить историю браузера за период 7 дней перед переходом с помощью сочетания клавиш Ctrl+Shift+Delete. 2. За заказы постоянных клиентов магазина My-shop.ru, имеющих накопительную скидку 15% и более. 3. За заказы, оформленные в рамках благотворительной программы магазина My-shop.ru. 4. За заказы сотрудников My-shop.ru. 5. За заказы со стоимостью товаров от 500 000 рублей.
Кэшбэк по заказам с магазина My-shop.ru может появиться в вашем кабинете в течение суток после оформления.
Внимание! Во избежание утери кэшбэка, перед переходом на сайт рекомендуем почистить историю вашего браузера. Для этого можете воспользоваться сочетанием клавиш Ctrl+Shift+Delete. Период за который нужно очистить историю: «за последнюю неделю». Наличие в истории переходов по другим партнерским ссылкам может стать причиной утери кэшбэка с покупок в My-shop.ru. При возникновении дополнительных вопросов, обращайтесь, в нашу службу заботы, будем рады помочь.
Reviews on My-shop.ru
(158)
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Customer care support.
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Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
We started to throw. We did not charge cashback for the order. I contacted the support service, received an explanation that cashback was not credited due to payment by a card with a loyalty program. Previously, everyone charged normally, and paid from this card, including in other stores. Now on any bank card at least some program is. I draw conclusions about the "reliability" of this service, before everything was fine.
The review was translated from Russian using Google Translate.
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LetyShops
19.02.2020
Good afternoon!
We understand that you are upset by the situation of losing cashback. We tried to return it by submitting a request to partners. We received a response that the commission for the order was transferred to another resource, not our cashback service.
The reasons could be: an uncleaned browser history before making an order, clicking on other pages / tabs, or using promotional codes from third-party resources. We recommend paying for all purchases with a regular debit card.
We hope that the recommendations provided by the manager in circulation will help with the execution of subsequent orders.
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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Игорь
Rating
18.02.2020
I am very pleased with the store (order management, assortment) and the way cashback from purchases in it is credited! Everything is wonderful, on time and without overlays. Thanks a lot!
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Natasha Kurova
Rating
16.02.2020
Before crediting, a cashback hung more than 100 rubles per purchase, and when credited it became several times less, it would be better if I bought it in another place! Sheer deception!
The review was translated from Russian using Google Translate.
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LetyShops
21.02.2020
Good afternoon!
Natasha, we are always honest with users.
During processing, the amount of cashback may vary. The rate depends on the discount system of the store. Information is on the page during the transition: https://letyshops.com/shops/my-shopru .
Contacted you through the "Help" section of your account to find out more.
Respectfully, LetyShops team
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Александр
Rating
14.02.2020
I am a regular customer of My-shop. and quietly reached a personal discount of 16%. and noticed that cashback stopped being credited at all for purchases in My-shop. It turned out according to the rules of the letyshops service in paragraph 2. It says Important! Dear users, we draw your attention to the fact that cashback on My-shop.ru will not be credited in such situations: 2. For orders of regular My-shop.ru store customers who have a cumulative discount of 15% or more. So in the future for all my orders I won’t get more cashback. This information really upset me. everything has a limit
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Анжелика
Rating
27.01.2020
Very fast cash back enrollment. On Saturday they took the order, on Monday the money was already in the account.
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Дмитрий Глущенко
Rating
31.12.2019
Forgot to add the main thing! Independent work with the order in this store for all 100! I haven’t seen anything like this in one other, you can edit the order yourself at the stage of formation, delete, add products, combine orders, and cancel orders. And it all works, verified! I’m shooting a star, only because of insufficient information on some products and they try to answer questions. Well, for a larger order for free delivery in the suburbs than in the regional center.
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Дмитрий Глущенко
Rating
31.12.2019
Like this store, a huge selection, the price is one of the lowest. delivery is fast, the system of discounts, sometimes not for no reason, you get up to several hundred discounts at an already low price. To get free delivery to my city, you need to place an order for a small amount, or pick it up in a neighboring city, there are points of delivery where the limit is lower and the cost of delivery is symbolic. But these are trifles. It seems that cashback was accrued regularly, now I have made another order, let's see.
The review was translated from Russian using Google Translate.
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Natasha1099
Rating
24.12.2019
I order through the Borrower. I see that Leti is active. And cashback is not credited.
The review was translated from Russian using Google Translate.
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LetyShops
29.12.2019
Good afternoon!
The cashback might not appear if the purchase algorithm was violated or the data was not entered into the system by mistake. Such situations are also unpleasant for us. To help, we created a call to the care service from your account. Waiting for a response :)
Respectfully, LetyShops team
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Елена
Rating
14.12.2019
I have been using the store for a long time, the store is so-so, the site is outdated, there is not enough information on the product page, most often there is only one photo. I have to look for information about the product on other resources. And recently, the price has left much to be desired, and this was the main good thing that attracted the site. I tried to use cashback, but never in a few years it was credited. I already waved my hand, it’s inconvenient for the tenth time to write technical support. At the same time, I draw the attention of the store administration that the conditions for crediting a cashback are so complicated that it is surprising that someone else manages to get it! My respect is straightforward!))) As a result, I use the store only if this product is not available on other resources, I do not hope for cashback (now I have an order for 2 thousand, it’s waiting for it to be redeemed, but there are no signs of a cashback, I’ll wang it and never will. )
The review was translated from Russian using Google Translate.
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LetyShops
14.12.2019
Elena, good afternoon!
Thank you for sharing your opinion!
Each store has its own conditions. Indeed, in some of them you need to adhere to a lot of points in order to get cashback, but only if they are respected, partners transfer a commission for purchases. To help, created an appeal to the care service. The manager is waiting for an answer in the "Help" section.
Yours faithfully, LetyShops team
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Elena Zhilina
Rating
06.12.2019
very happy with the store. work with the region efficiently. delivery is excellent, a large selection of points of delivery of orders. the discount system is clear and very happy. I am a regular customer for more than 3 years
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0308-83
Rating
28.11.2019
I bought 1 product for 4000r, cashback 18r ((((((disgusting system. It would be better to take it in another store without a cashback. Follow the codes "discount 25, 15, 5 and 0" in the product characteristics so as not to get caught like me.
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LetyShops
29.11.2019
Good day!
The terms of cooperation are published on the store page so that each user can familiarize themselves with them before placing orders. If you have any suggestions for their placement, let me know.
Yours faithfully, LetyShops team
The review was translated from Russian using Google Translate.
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lamiosota
Rating
27.11.2019
Very often I make orders on this site, fly the Cherkz .. at first the caches did not appear at all, then they began to be displayed automatically .. I was glad and ... in vain two orders did not appear ..: (((
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LetyShops
01.12.2019
Good day!
We created an appeal to the care service to understand the situation in more detail. You can write to the manager through the mail or the section of your personal account "Help", "My complaints".
Yours faithfully, LetyShops team
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