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Don't forget about Cashback rules and advices

Purchases at Дочки-Сыночки with cashback in Ireland

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 80 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк не начисляется за:

- покупку сертификатов;

- заказы, сделанные через мобильное приложение Дочки-Сыночки;

- покупку товаров брендов Ramili, Switel, Ibaby и Samsung;

- заказы, в которых использован промокод или купон. 

Reviews on Дочки-Сыночки (203)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
05.12.2019
I bought an expensive stroller (34000), delivered without a bumper, although it should have started in the kit ... Make a complaint and wait for an answer, I have been waiting for an answer for almost 2 weeks, I constantly called the hotline myself. The store never called back. Then they refused to fill out at the old price (there was a discount of -15%), began to swear, after which they reissued. And wait again. A new stroller was supposed to come in a week and again silence. Then 2 times shifted the delivery time via SMS. The child from the old stroller grew up, the new one stands, but you can not use it. I called the hotline, started cursing, it was decided that the stroller can be used when a new one arrives, we’ll give this to my own. As a result, a month passed, no one calls again for replacement. I’m calling the hotline again, and they tell me that you yourself decided to use this stroller, we didn’t give permission for this, we had to keep it and wait for a replacement. The operator is naughty. I wrote to the store technical support about this situation, they did not give feedback, they did not even call back. When the first delays of the new order went, they promised a discount coupon and then they cheated and did not send it. Almost 1.5 months passed when SMS arrived that the reorder came to the store. The store refused to accept the first stroller, since I actively used it while waiting for a reorder. There is no desire to order something in the store. Now the child needs a car seat to order, the lowest price in the Daughters-sons, but it is better to pay more than once again communicate with this store.
The review was translated from Russian using Google Translate. Show original Show translation
29.11.2019

They promise cashback 8.25% and actually 3.5 only return

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2019

Hello, Elena!

For the Daughter-Son shop, the cashback rate depends on the product category. The decoding is presented on the partner page on our website. To check the bid together, we created an appeal to the care service. We are waiting for your answer in the "Help" section.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.11.2019

I bought the goods in the store, there is no backup cache. For the first time such a situation. Waiting for comments from Letishops.

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2019

Good day, Natalia!

They contacted you to sort it out and help, but, unfortunately, did not receive a response. Please check your mail and the Help section. Will wait.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.11.2019

The store itself is not bad. But judging by the reviews, it often rejects cashbacks. So with my order the same thing - cashback rejected. Fortunately, Letyshops appreciates its users and resolves the situation.

The review was translated from Russian using Google Translate. Show original Show translation
09.11.2019

Good afternoon, Vladimir!

Each situation is individual, so it makes no sense to draw conclusions only from reviews :)

Perhaps the cashback deviated incorrectly or the purchase algorithm was violated.
We believe that the manager’s advice will help with future orders.

We were glad to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.10.2019
Motorcycle Weikesi TC-916, color: red. The cost of 2 025 ₽. When added to the basket, the cost becomes 3 290 ₽. They said on the hot line that the price was 3,290. I suggested sending them a screenshot - they just hung up. Liars and louts
The review was translated from Russian using Google Translate. Show original Show translation
09.10.2019

Yes, yes, you need to be careful! But how to catch everything? Oh, these rules are written in small print ((I bought a certificate, but cashback for certificates is not credited! In fact, the same purchase of goods, a shame a bit! Friends, be careful!

The review was translated from Russian using Google Translate. Show original Show translation
09.10.2019

Hello!

Cashback accrual conditions are available on the page of each store and service.
If you have a wish or options for more convenient placement of information, please write to us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2019
A good store with discounts can be more profitable than all sites.
The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Cashback is not credited. I read the comments and realized that this is a common thing for this store. I won’t order anything more in it. I put three stars at least for the fact that I have no complaints about the delivery.

The review was translated from Russian using Google Translate. Show original Show translation
12.10.2019

Good afternoon!

A cashback rejection could happen erroneously or due to a violation of the purchase algorithm. Cashback is already credited to the balance.
We believe that advice in handling will help when placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2019

I bought it, but there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2019

Denis, hello!

To resolve the situation, created appeal # 1758735 through your account. Please respond to the request so that we can help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.09.2019

Purchase completed. Cashback rejected. The check cannot be found already. A trifle, but not nice. I have never been able to get cashback from this store.

I read the reviews below - non-crediting of cashback by daughters and sons is the norm for them. Generally extremely unpleasant store. I almost never crawl

The review was translated from Russian using Google Translate. Show original Show translation
20.09.2019

Hello, Elena!

We want to help, so we created an appeal to the care service. Please send us a screenshot of the order from the store’s website through the "Help" section of your LetyShops account. Will wait.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2019
Cool here
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2019

I made the order on Tuesday. 07/06/19. I don’t understand why, but the cashback was not credited (((the order was more than 3 thousand

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2019

Good afternoon!

We will be happy to resolve the issue. Already created appeal # 1712679 through your account, "Help" section.

Waiting for the answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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