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Кэшбэк по одному из твоих заказов был утерян

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Don't forget about Cashback rules and advices

Purchases at Дочки-Сыночки with cashback in Ireland

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 55 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк не начисляется за:

- покупку сертификатов;

- заказы, сделанные через мобильное приложение Дочки-Сыночки (Android или iOS);

- покупку товаров брендов Ramili, Switel, Ibaby и Samsung;

- заказы, в которых использован промокод или купон. 

Reviews on Дочки-Сыночки (203)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
18.02.2020

I also encountered a bad experience of not getting a cashback. The store refused to return cashback, Letishops accrued part of the amount from its funds. The reason is the click on other links during the order. So keep in mind that you can get part of the planned cashback and only after a couple of months. I put 1 star to the store!

The review was translated from Russian using Google Translate. Show original Show translation
18.02.2020

Hello Dmitry!

Checked the information in your account. Unfortunately, the order belongs to a different source. This can happen if there was a click on an advertising banner or a mailing list transition before buying. Also the reason could be third-party extensions.

Compensated for part of the budget of the company, this is the maximum that we can do in this situation. We hope that the manager’s recommendations will help with future purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.01.2020
The cashback from the store arrives on time, thanks, Letyshops!
The review was translated from Russian using Google Translate. Show original Show translation
23.01.2020
disgusting relationship in the store! I could not pick up the goods since it was not available! I am very dissatisfied with the store and ask to fine the sellers and the administrator of this store located at the Comintern 105
The review was translated from Russian using Google Translate. Show original Show translation
01.01.2020

The only store that caused cashback problems. The operator LetyShops credited a PART of the cashback amount, but the deposit from the purchase remained. The service cooperates with many children's stores, I recommend using another offer.

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

Good afternoon!

We understand that cashback non-accrual situations are unpleasant.

The cashback for your purchase was rejected during reconciliation. To find out the reasons, we sent a request to partners. In response, we were informed that the commission for this order was transferred to another resource. Such a situation could arise when applying third-party promotional codes / coupons, visiting other sites during checkout, clicking on another affiliate link before making a purchase.

We hope that the recommendations provided by the manager in circulation will help when placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2019

I join the reviews below, the cashback was rejected by the store, because the store was so profitable. Letishop did not help to solve this issue, cashback is more than 1000, a very unpleasant situation. It is better to place an order in maserkea, but the percentage is lower, but it will be charged. Letishop works very poorly and does not value its customers,

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

Good afternoon, Eugene!

We turned to partners to find out the reason for the rejection of cashback. It turned out that the commission was credited to another source.
This could happen if:
- before registration, click on some advertising banner;
- go to another link that has rewritten ours;
- A third-party extension is installed in the browser that affects the loss of cashback.
We calculated the maximum possible compensation from the budget of the company to please you. We hope the situation does not happen again, and the tips will be useful.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.12.2019

On December 7 they made an order and bought it on the same day, wrote letishops to the post office, no one answered. The meaning of these transitions is very disappointing.

The review was translated from Russian using Google Translate. Show original Show translation
10.01.2020

Ramil, good afternoon!

Sorry, we did not receive your messages.
We want to help figure it out. Already created an appeal to the care service from your account. Answer it please.
We wait :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.12.2019

After two purchases, cashback was not credited.
After I asked for help, the Letishops service staff resolved the issue of accrual promptly.

The review was translated from Russian using Google Translate. Show original Show translation
31.12.2019

Hello!

In the appeal, we sent a request to partners to find out why the cashback did not appear automatically. Thank you for your assistance :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2019
We bought a bottle of Agent very good, I liked it, I recommend it
The review was translated from Russian using Google Translate. Show original Show translation
18.12.2019

Hello to all. Health and beauty.

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019

I am writing another review. There is no reaction on your part so far! order No. 16787735 paid on 10/31/2019 (sent checks to your mail) - cashback rejected. I join all the negative reviews for the store Daughters of a son. And the letishop team does not help to deal with these situations.

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2019

Good day!

Please excuse me for waiting. The cashback for the order is already credited to your balance.

The cashback may deviate if, after its execution, changes were made to the order, namely: a part was purchased, the positions of the goods, the delivery method and others were changed. Unfortunately, sometimes erroneous deviations also occur.
We hope that similar situations will no longer arise.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.12.2019

After my previous review, cashback was rejected. People, do not get fooled, a scam. It’s a pity the purchase screenshot can’t be unloaded here ....

The review was translated from Russian using Google Translate. Show original Show translation
12.12.2019

Good day!

Writing a review in no way affects the calculation of cashback. This process is automatic according to data from stores / services.

We see that in the appeal to the care service you attached a screenshot of the order. Do not worry, please, we will be able to contact partners to resolve the issue.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.12.2019

I bought goods ... She provided a screen, unsubscribed, what should be expected for about 2 months ... After reading the reviews, I realized that cashback is not credited. I will not advise this service to anyone!

The review was translated from Russian using Google Translate. Show original Show translation
11.12.2019

Good day!

Cashback is credited successfully, but there are deadlines that need to be waited for partners to give us information about the purchase of the order. This time is written on the store page.

Manager Julia will be waiting for enrollment with you. If the cashback is not confirmed before January 21, it will certainly help to resolve the issue.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
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