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Don`t forget about Cashback shopping rules

Purchases at City.Travel with cashback in Ireland

Waiting time for crediting cashback
Average waiting time for cashback: 15 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 90 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.75% Paid hotel booking
1.5% Paid ticket order

Dear users, please remember that after switching to the City.Travel website with LetyShops, the price of tickets may differ from the price for a direct transfer to City.Travel due to the frequent price changes inside the booking service itself. Sorry for the inconvenience.
If you did not find the ticket you are looking for, try again later. We also recommend you to watch tickets for neighboring dates.

Your order is processed only after the end of the trip.

Attention! The amount of cashback is credited in the currency you chose when registering with LetyShops. And it is converted at the rate of National Bank of your country.

Reviews on City.Travel (66)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
09.04.2019

In February, purchased quite expensive tickets. Tickets used. There were no returns. The cashback was initially displayed with the status on hold, but was rejected after some time. For 3 weeks now I’ve been trying to find out the reason for cashback rejection. Mayhem ((((((

The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

Katerina, good afternoon!

Thank you for sharing your shopping experience.

In an open appeal to the care service, a request was sent to partners to find out the reason for the rejection. As soon as we get the results, we will contact you. We are also interested in a positive solution to the issue. Since we work with stores not directly, but through affiliate programs, we get an answer within 3-4 weeks tentatively.

A cashback rejection can occur if the terms of the store have been violated or recommendations for placing an order have not been followed. Also, cashback could be lost if third-party tabs were visited during the purchase or there was a transition to advertising banners. This could affect the rewriting of our affiliate link, and the reward was transferred to another source.

If you have any questions, please contact. Waiting for the results with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.04.2019

When switching from air sales, tickets cost 60 thousand, after filling in the data they became 70 thousand, I do not recommend this store

The review was translated from Russian using Google Translate. Show original Show translation
03.04.2019

Alexander, good afternoon!

Thanks for the comment.

Some reservation services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. To let our users know about this, they posted information on the pages of City Travel and Aviasales . Also, the change in value is associated with a frequent change in prices within booking services.

If you have questions, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.03.2019

I found tickets for the right dates, the price is 25561, with the activation of the cashback, the price became 26221, I did not notice, I paid. As a result, I spent 570 rubles more, and the accrued cashback 511 rubles. Letishops is getting worse and worse, some kind of eternal divorce. As a result, he wanted to save, but actually spent more than he could.

The review was translated from Russian using Google Translate. Show original Show translation
26.03.2019

Maria, good afternoon!

Thanks for the feedback.

We are sorry that such a situation has occurred. Unfortunately, some reservation services reserve the right to change the cost of services depending on the source of the transition. We warn in advance about this feature on the pages of partners. We also want to note that the price is not always higher, it happens the other way around.

There will be additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.02.2019

I bought tickets to City.Travel, was driven at a low price, taking into account cashback. By the way, cashbacks through Letyshops have always been accrued stably and without interruptions, and what was my surprise when the cashback in the amount of 2000r was rejected. I left a complaint, waited for an answer from City.Travel for 2 months, and in the end, without waiting, Letyshops awarded me a bonus for this order, for which they are very grateful. In City.Travel, no more foot.

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2019

Michael, good afternoon!

Thanks for the comment.

Alas, we were not able to figure out the reason for non-accrual. We strive for the issues of our users to be resolved promptly, efficiently and in a positive way, so we helped with compensation.

We hope that such situations will no longer arise in the future.

Help will be needed - write. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.01.2019

I’m going to the site, I don’t see the flight I need at all. if I just open it, there is a flight.

The review was translated from Russian using Google Translate. Show original Show translation
31.01.2019

Hello, hello!

Thanks for the comment.

If possible, try switching to the store from another device or browser. We also recommend that you go to the site later.

If you have additional questions - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.11.2018

The prices are convenient, but paying for them is a low customer service and problems with calculating the cash back in LetiShop.

The review was translated from Russian using Google Translate. Show original Show translation
25.11.2018

Hello!

Thank you for sharing your shopping experience at City.Travel.

We are very sorry that there were difficulties with displaying cashback. Already sent a request to partners and partially offset the amount to your balance. As soon as we get the answer, the manager Anastasia will inform you.

We hope that future cashback purchases will only please you :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.11.2018
City.Travel after paying for a transfer ticket (Victory, and 2 from Ryanair) allegedly sent “tickets” for these flights. Than only misled. These pieces of paper in PDF format are sort of nonsense, since a reminder and a list of flights can be placed on 1 sheet. Victory registers for a flight at the counter at the airport. Ryanair is online only. When you buy City.Travel through an intermediary without registering with a carrier, it is very difficult to find your reservation and flight. (Victory is also not easy, for example, to pay extra for baggage). But City.Travel does not even warn about the need to go through electronic check-in for flights. As a result, I was at the check-in counter less than 2 hours before departure. And it turned out that without e-registration and a downloaded (or printed boarding pass) - for its registration at the airport, the airline charges 55 euros. I had 2 consecutive flights from Ryanair bought from City. Travel. So we believe: 8137r. tickets from this office (before the transition to their website was 7777 rubles, and upon the transition: “Oh ...”), and the check-in listing of boarding passes from Ryanair was 110E, i.e. at least 8250 rub. That's all the savings, what kind of cache back-end is there))) In short: a redneck office, cut down the money - and you spin there as you want.
The review was translated from Russian using Google Translate. Show original Show translation
06.09.2018

I buy air, train tickets through City Travel and pay the bill. CITY TRAVEL DOES NOT RETURN THE CASHBACK !!! You won’t get an answer from them! I don’t want to buy tickets here anymore

The review was translated from Russian using Google Translate. Show original Show translation
06.09.2018

Hello!

Thank you for reporting this situation.

Unfortunately, no reward is charged for purchasing train tickets through City.Travel service. Partners provide cashback only for the purchase of an airline ticket or hotel reservation.

Several factors can affect the loss of cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

It is important for us to understand the reasons for the non-accrual of remuneration and to do everything possible to eliminate them. For your orders, a request was sent to partners. We do not cooperate with stores directly, but through special affiliate programs. Therefore, we can get an answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are received, we will contact you. We hope for a positive response from partners.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.09.2018

If possible, I ask the Letyshops administration to attach this review first in the list. I must say right away that there are no complaints about the Letyshops service. City.Travel Online Booking System - SCAMS! They sell tickets for non-existent flights, don’t refund money for forced ticket refunds (although airlines return money to them) - there are hundreds of such reviews in RuNet. The company regularly changes its legal address and bank accounts. The FSSP website has several dozens of enforcement proceedings, for which the company does not pay its debts to individuals. persons.

The review was translated from Russian using Google Translate. Show original Show translation
20.08.2018

Divorce. With a direct transition, air tickets come out cheaper than when moving from here minus cashback.

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2018

Good afternoon!

Thanks for the feedback.

When switching from our website to the website of the City.Travel service, the price of tickets can really change. This is due to frequent changes in prices within the booking service itself.

We inform our users about this feature in advance on the service page so that they can evaluate the benefits of an online order.

If you have additional questions, be sure to write. We are always open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.08.2018

It's funny, first, roll up the price when moving from here, and then they probably made a cashback)) there’s no need to do idiots of people, there’s nothing to do with the tariff change, what was it in the next tab, that’s what it was))))

The review was translated from Russian using Google Translate. Show original Show translation
13.08.2018

Good afternoon, Catherine!

Thanks for the comment. We are very sorry that you had the impression of our service.

We value our reputation and are interested in long-term cooperation, therefore we work honestly and transparently.

Indeed, after switching to the City.Travel website from our service, the price of tickets may differ from the price for a direct transition. This is due to frequent price changes within the reservation service itself.

We do not want to mislead anyone and for each store / service we select conditions for cooperation.

Please write to us if you have any questions.

We are always in touch and ready to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.07.2018
On July 9, we purchased tickets through the City.Travel system and on July 12 the cashback was already confirmed!) There wasn’t such a quick confirmation yet, although the deadline for confirmation was indicated until October 10! Thank you for efficiency!
The review was translated from Russian using Google Translate. Show original Show translation
Buy at City.Travel with cashback up to 3.75%
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You're a bit late unfortunately :(
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