Purchases at Цитрус UA with cashback in Ireland

Citrus store 1 star, but the LetyShops team saved my cashback after the application, for which I am very grateful!

1. They promised a gorgeous cashback percentage, but they were waiting for a very long time. And as I understood from previous reviews, it will be rejected. Free cheese only in a mousetrap. It is a pity that the cashback site does not understand all this, they could turn off this citrus. I bought the product only because of the high cashback rate, so I would have bought it in another store. Take some action!

2. I just checked - my order number has changed too !!!
Order No. 10407957 (3384591).
I haven't changed anything myself. Placed an order and took it, that's it.
Complete scam!

Similarly, an order was made with cashback, the next day the order number was changed, referring to the fact that the product is in another store. Naturally, cashback is not credited.

The same bullshit fell for 10%, I made only one order yesterday, I paid for all the rules, there was a cash back in anticipation. But here is a miracle today in my orders 5 orders, 3 of which are closed. I called to clarify what kind of garbage: "oh, sorry, we sent it from another warehouse" ... I said that the cashback will not be confirmed for me, it is tied to the order, we will do it with cashback, but as if I have to re-order and no longer 10%. Now I think to return the roofing felts to the store and let them return the money as soon as the parcel arrives, if you can get involved in this divorce. In general, do not get fooled by citrus cashback, they will try not to return it by any means -_-

An offer of 10% came for the purchase of any product in citrus, I decided to buy an inexpensive TV for my parents, before I called to clarify about the availability, they returned 100 UAH for bonuses as they recently burned down and said we will minus and in the end they did not take anything away, well, fig with him .. paid, and then they say that the product is out of stock ((they offered 100 UAH compensation for the bonus and offered to choose something else, wait for a competent call from the employee. They called back, said wait for your money! The meaning of your bonuses, disgusting service (((Really you cannot set up the leftovers of an online store with a warehouse ((already my second negative experience with this store.

Reviews below were justified - Citrus does everything not to pay cashback, especially if the goods are expensive. Yesterday I found out in the offline store if there is a Samsung Note 9, they said there is. Of course, I ordered it through the site to get 2000 UAH of cashback, but I indicated another store where it was more convenient for me to pick it up, and also left a tick "Do not call back" so that these shortcomers do not change anything in the order. And what a miracle, in the morning the operator called me and said that there is only a shop window and she cancels the order. The question arises to Citrus: then what old man do you sell it for 20,000 UAH if it is unpacked? in other shops, this phone cost ≈ 18,000 The conclusion is: buy in Citrus with cashback - it's like roulette, maybe lucky, and maybe not

Horrible service of the store, it is clear that sellers are specially tuned in order to fool the heads of customers. After reading the comments, I think there is no need to repeat myself. Highly not recommended! On the hotline, a bunch of customized reviews for virtual bonuses.

The store cancels orders at will (I have canceled 3 out of 5), and changes the order numbers. Sami without asking. Even when I warn you several times that I need exactly the orders I created and that this is due to cashback, it does not help. The managers' qualifications are very low. And the director of the store (Ocean Plaza, Kiev) himself pretended to hear about Letishops for the first time and did not want to settle the situation with the changed order numbers. The impression is extremely negative. I used this store when it was "small" enough and I liked it, but now it is developing well, rents spacious areas for stores and, probably, for this reason, I stopped treating customers with respect and care. Hotline has 30% negative reviews. Highly do not recommend this store !!!