I wanted to buy a new iPhone. They called back from citrus and offered to buy a phone from the window at the price of a new one! Bravo!
I placed an order, cashback appeared on the site, I have been using the phone for three months now. But only now I noticed that the cashback was rejected. In the personal account, two orders, one with cashback canceled, and the other with the same product, for the same amount - fulfilled. Where did the second order come from and why was the cashback rejected?
Good afternoon!
Roman, we turned to our partners to understand the situation. The manager will contact you as soon as the information appears :)
The LetyShops team
I ordered a phone. Everything is fine. The son has been using it for a week now and everything works. Only the cashback did not come.
Good day!
Anna, thanks for sharing your review :)
Cashback will be credited to the balance automatically after processing the order data. We publish the waiting times on the page of each store, and the confirmation date can be checked in your personal account. If you have any questions, write to us in the "Help" section. Always in touch :)
LetyShops team
Awful store, don't use it. I ordered a phone, more expensive than others, purely for the sake of cashback, at first it did not appear (apparently the order itself was reissued), then it was rejected after 4 months. Judging by the reviews, this is a regular practice for them, why fly still cooperate with them is not clear.
Lyosha, good afternoon!
Partners refused to commission for your order, saying that the reward does not belong to our service. The reasons that could have influenced this, the manager said in an appeal.
Accrued a bonus from the service to support.
LetyShops team
We bought an electric scooter in Citrus, delivered it by courier within 2 days from Odessa. No complaints, only positive emotions! Cashback was confirmed 46 days after ordering. Also, there were no problems with cashback.
Good day!
Thank you for sharing your experience.
Congratulations on your great purchase :)
LetyShops team
Sucky shop, ordered 2 phones, called the next day, they said in Odessa already, 2 more days have passed, and they are still not there, Odessa is in China for a hike)
Good afternoon, Vitaly!
The service does not affect the process of delivery of goods by the store.
Please contact Citrus UA support to clarify all the details.
LetyShops team