Hi.
We are sorry that you have such an opinion. When the order is pending, the cashback amount is not final. As you made the purchase of the category with 1% return while the refund was increased to 5 times, you received the cashback with the 5% return rate.
We see that you have an open query on this topic. Please reply to our manager so he can help you.
Sincerely,
LetyShops team