*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Well done.
The algorithm for switching to an iPhone does not work. The transition is displayed, but cashback is not credited.
Good afternoon, Alexey!
Thanks for the comment. Every day we make test orders according to this algorithm and the cashback is successfully recorded. We will help you figure out why the cashback for your orders is lost. A request to the care service has been created from your account. You can reply to the appeal through the "Help" - "My requests" section.
Looking forward to your reply, so we can help you as soon as possible.
Sincerely,
LetyShops team
cashback did not work
Good day!
Thank you for your comment. We are sorry that the cashback was not automatically registered. Our team will do everything possible to resolve this issue.
We have created a care case on your behalf. Tell the manager about the situation in more detail so that we can help you faster.
Sincerely,
LetyShops team
Pure deception! if you ask endlessly: why the cashback does not appear You will be blocked in the blacklist so that you don’t ask for help and don’t withdraw money. Then prove them. open immediately Cashback comes out 4.4 percent it is activated Then 3.3 percent comes out on the right corner Here is a scam Be careful !! Wrote she says increased Cashback on TMALL Listen, what do we buy from Aliexpress or TMALL ?? For example, TMOLL does not sell to Kazakhstan what ??? Where is Aliespres ??? Do you want to cheat people with Tmall cashback of Aliexpress clients ???????
Hello!
Thank you for your feedback.
First of all, we want to note that your account has not been blocked or added to the blacklist.
To understand your situation in more detail, we have created an appeal to the care service on your behalf. We will wait for an answer from you and will try to help in all the questions that have arisen.
Have a nice evening!
Sincerely,
LetyShops team
Stopped redirecting to Aliexpress app. It opens in an adjacent window and does not accrue cashback.
Good afternoon, Alexey!
Thank you for your feedback. Indeed, there are difficulties with the transition from our site to the Aliexpress app on iOS devices. It is necessary to wait for the update of the store application.
For now, we recommend placing orders from a mobile browser or computer.
Sincerely,
LetyShops team
Hello! I didn't even get a cashback while waiting after ordering and paying at Tmall - Technics
Good day!
Thanks for the comment. Remuneration for orders from the TMALL category is fixed within 15 days from the date of registration. If 15 days have already passed, but cashback has not appeared, be sure to report it through your personal account, section "Help".
Sincerely,
LetyShops team
On March 18, I made a purchase, the cashback did not appear (even the notification did not come), and was not credited accordingly, although everything was fine with the transition.
Hello Irina!
Thank you for writing. We always try to help our users in any situation.
In order to understand your question, we have created an appeal on your behalf through your personal account, section "Help". You can give an answer in this section, in the "My requests" tab.
We will wait for information on the order from you.
Sincerely,
LetyShops team
Good day! My Lety-Bronze status has a cashback rate above the base 10%. If I am not mistaken, then when ordering a product, cashback should be 10%, but I get only 3.3%, or I don’t know something.
Good day!
Thank you for your comment. LetyBronze status gives cashback not 10%, but increases the base rate by 10%.
For example, the maximum possible rate in Aliexpress is 3%, with the LetyBronze status you will already receive 3.3% cashback (3% + 0.3% (10% of 3)). LetySilver status will allow you to get 3.6% cashback for the same order, and LetyGold - 3.9%.
Sincerely,
LetyShops team
Personally, I really like cashback! Moreover, the team helps to return the money from the purchased goods, so they also solve problems dashingly. I was smart with my accounts, so they helped me figure it out, and even collected everything in one pile. I'm not confused anymore))) Thank you guys!