*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Good day!
Thank you for your feedback. Most likely, we are talking about letters to the mail from our service, which displays the total balance of your account. If you go to the "Orders and Finance" section, you will see that the balance is divided into "Pending" and "Enrolled". After confirming the cashback for orders, the amount from "Pending" is transferred to "Enrolled". At the same time, the overall balance does not change, since it increases only when new orders are placed.
If you have any questions, please contact me, I will be glad to help. Have a nice day! :)
Sincerely,
Shops team
Hello Diana!
Thank you for your feedback. Unfortunately, sometimes cashback is lost.
Often the reason for the loss is a violation of the purchase algorithm or the device from which orders were made. Some extensions, programs, viruses, can replace our affiliate link. Thus, the stores consider that you came through a third-party link and do not charge us a reward.
Here are some recommendations to help you successfully get cashback on future purchases: https://letyshops.com/pravila
In order to avoid non-accrual situations and try to resume cashback, answer the letter sent to you from help@letyshops.ru
We will wait for an answer and will do our best to help.
Sincerely,
LetyShops team