Withdraw funds 3 (three) times, money was transferred within 3-5 minutes. Thanks for the quick work.
I am dissatisfied with the support service, they work disgustingly.
Hello!
Thank you for your feedback. Care managers always try to personalize each request and try to help depending on the situation. If we have not answered all your questions, please specify what exactly interests you, we will try to give comprehensive answers.
Sincerely,
LetyShops team
I am saving up 500 rubles, already 4 months. Now there is no point in these cashbacks. I will leave as soon as I take out this unfortunate five-hat.
First registration, ordered for 10313 rubles. What a 30% cashback !!! Only 238.33 rubles. Again, some kind of scam!
Good day!
Thanks for your feedback. When registering on our service, all our users are provided with a free Premium account for 7 days.
The fact is that a Premium account gives cashback not 30% of the order amount, but increases the base rate by 30%.
For example, if the usual cashback rate in the Lamoda store is 3%, with Premium included, you will be charged 3% + 0.9% (30% of 3) = 3.9%.
30% of the order amount, with all our desire, we cannot provide you, since we ourselves do not receive such remuneration from the stores.
If you have any questions or suggestions on the work of our service, be sure to write.
Sincerely,
LetyShops team
With an increased cashback on eBay from 10,013 rubles to accrue 31.09 rubles are you serious? It would be better to look for a cheaper product for an extra five minutes. Rather than fiddling with extensions, clean cookies. Meet the hour and don't go to other tabs. And much more. Do you think this hemorrhage is worth 31.09 rubles?
Hello!
Thank you for your feedback. We understand your desire for high return purchases. However, the cashback rate depends not only on us, but also on the store and what kind of reward we are given for your orders.
If the eBay US store raises its rewards in the future, we are happy to raise the cashback rate to make your purchases even more profitable.
At the moment, we cooperate with more than 1000 stores / services and each of our partners provides a different amount of remuneration. We hope that among this list , you can still choose for yourself the most favorable conditions for the refund of funds for online orders.
If you have any questions - write. We are always in touch.
Sincerely,
LetyShops team
Cashback is not credited from the Mobilfunk online store. My problem is not solved in any way, even by providing receipts from purchases. I ask the support staff to test the cashback accrual with Mobilfunk, but this does not happen. I even found out from Mobilfunk what the problem is, and I wrote about it in support, but the result of the help of technical specialists (testers, etc.) is simply not there. There are constant unsubscriptions that you are making orders from the wrong browsers, etc. (For the sake of experiment, I placed orders from 3 computers and 3 mobile devices from different browsers - there is no cashback). I ask the responsible persons to check the cashback accrual from Mobilfunk.
Good day!
Thank you for your feedback. We understand how unpleasant it is when cashback is not automatically recorded in your account. Unfortunately, we, like you, also do not receive remuneration for such orders.
It is very important for us to understand the reason for not accruing cashback and to protect you from losing cashback in the future. To do this, we wrote a request to the appropriate manager of the Mobilfunk store, who expects to work on the cashback program and await a response. All your requests are kept under the control of the managers of the Customer Care Service. And as soon as there is any information from partners, we will contact you and try to help.
We also promise that within 2-3 working days we will make several test orders in the Mobilfunk store and inform you about the test results.
If you have any further questions or suggestions, please share.
We appreciate the indifference to our service.
Sincerely,
LetyShops team
The service is similar to a scam and reviews for customized ones. As soon as decent cashbacks went, we immediately began to unsubscribe ridiculous. 2 months of dynamite with cashbacks from Goods.ru. After half a month of waiting, the cashback from Butik.ru was rejected. They stopped paying 4 thousand, they are fed again with a check for a month. Terrible service.
Good day!
Thanks for your feedback. We are sincerely sorry that you are upset with our service. We ask you not to worry. For our part, we will do our best to understand the reasons for not accruing cashback and help you.
Unfortunately, we temporarily stopped cooperation with the Goods store and the cashback on orders was not credited to the balance of our users. We contacted our partners to renew your cashback, but so far we have not received an answer. We keep control of your request and as soon as we receive information from the store, we will immediately contact you and resolve the issue.
Indeed, it happens that the cashback for an order is rejected. The main reasons for rejecting cashback are: the order was not redeemed, any changes were made to the order, and other reasons. To understand why the cashback on your order was declined, we also contacted partners. We usually get a response within 2-4 weeks. The delay in answering is due to the fact that we do not cooperate with all our stores / services directly, but through special partner programs.
Once again, we ask you not to worry. We promise that we will definitely help to resolve the issue of non-cashback accrual.
Hope for your understanding. If you have any questions, be sure to write.
Sincerely,
LetyShops team
Recently, cashback has not been credited. As soon as you go to pay for the goods, the icon turns from green to white (that is, there will be no crediting). Moreover, they reduced the% for cashback. It's time to end cooperation with Letyshops. I do not advise you to contact.
Hello Sergey!
Thank you for your feedback.
It is a pity that you have encountered difficulties while working with our service. All payment systems of shops / services on the payment page block all possible extensions and programs, including ours, in order to secure the payment details of their customers. That is why our extension is not active when paying for goods, but this does not in any way affect the accrual of cashback.
About the size of the remuneration. For our part, we give the maximum we can. Considering that for our clients we are developing a service and expanding the catalog of stores, adding new services and options, often organizing promotions and investing in the development of a loyalty program.
We have sent an email from the email address help@letyshops.com to your mail to help sort out this issue. We will be glad to receive information about orders for which cashback has not been credited on the "Help" - "Create a ticket" tab.
Sincerely,
LetyShops team
I made an order for Aliexpress on 01/08/2018 through Letishops, cashback is not credited, the order is not even displayed on the Letishop website. I understand that the Letishop site misappropriates customers' money.
Good afternoon, Alexey!
Thank you for your comment.
It is important for us that while using our service, users enjoy shopping and do not face difficulties. We have sent an email from the email address help@letyshops.com to your mail to help sort out this issue. We will be glad to receive information about the order on the tab "Help" - "Create an appeal".
If you have any additional questions - write.
Sincerely,
LetyShops team
I have been using it for a long time. Previously, it was charged instantly now with a slight delay. When paying, it happens that the cash is not credited. But the support team works just fine. After providing screenshots of purchases, everything was credited. Thank you.
Good day!
Thank you for your feedback. Alexander, unfortunately, cashback can be lost. Sometimes due to browser settings, additional discounts, or violation of store terms.
Such situations are unpleasant, we understand you. That is why, if the cashback did not come, we understand the reasons, strive to help and protect you from loss with useful recommendations.
We sincerely hope that in the future, each of your orders will be automatically recorded and no more problems will arise.
If you need help - write, we are always in touch.
Sincerely,
LetyShops team
Booked hotels through Booking.com. Cashback has come. Very satisfied. I will continue to use it. Thanks!