Very upset, after months with the same problem and following the steps indicated by the agents in the following orders, the cashback still has not been credited to me. They deny it to me according to Letyshops because the store denies it and it has been lost... and they don't give me the option to fix it. I don't understand why you don't take responsibility and if there are problems depending on which stores you should remove it or at least notify me to know that there is never an option, not that I'm tired of trying and trying with you and I'm just wasting time.
Hello melani!
We understand your disappointment, but the store does not accept lost cashback requests. And for this reason, we cannot contact her to recover your cashback.
We can't examine everything that went wrong at the time of purchase (maybe internet connection or other things) so if possible, please record the video of your next purchase and send it to us via the "Help" section of your account.
All the best.
The LetyShops team
Well, they deny me the cashback, and the reason they give me is that the store does not accept lost Cashback requests. I really don't understand it.
Hello Maria!
We are sorry, but we can no longer reward lost cashabck from our funds. Therefore, your application was cancelled. We hope that the advice given by our agents will be useful in your next purchases.
A cordial greeting.
The LetyShops team