Purchases at Цитрус UA with cashback in Hungary

My message is another confirmation / informing!)) And again I was faced with the fact that Citrus, under an invented pretext, cancels and renews the order. When I faced it for the first time, I just thought I did something wrong, I forgot to activate cashback or something like that. But over time, I began to use the site more actively and I certainly figured out what and how))) Once again, wanting to buy a product, I activated cashback, the coveted notification from Letyshops "Order in Citrus UA Waiting for" came from Letyshops. I have verified the order number, made sure that this attempt will be successful. But then a "miracle" happened, I go to Citrus, pick up the goods, then I check the order number on the website, check it with the order number in Letyshops, but they are different))) The conclusion is simple: Anyone who wants to get cashback better look NOT towards Citrus!

the order was placed, but the cashback was not displayed

Ahah, Citrus - cancel orders that were created with cashback and recreate new ones. The payment was selected upon receipt in the store - TOTAL when you pay for the goods - the cashback will not be credited, since you will in fact pay for a completely different order number and not the one that was made with the cashback. http://joxi.ru/eAONYPET9NNRK2

Never order anything in this store in Dishchensky, the stupidity of the staff goes off scale, the issued order can simply be closed by mistake, create a new one, my order was closed three times in a row due to the stupidity of the store employees, in the end, when I received the order, it turned out that there would be no cashback, because stupid employees recreated orders, it simply does not match for cashback.

Great shop.

I would not touch these shops even with a 12-meter stick. By creating your own cashback in a store called "buns" it turns out that it can only work for goods over 10,000 UAH, but if you take goods with a lower cost, then only 20% of this amount can be spent, and the rest is burned out. This is written on their website in very small print, but when they directly asked the sellers a question, they said "what is written on the site does not mean anything" and counting on a discount on goods less than 10 thousand is not worth it. As the saying goes, no sucker and life is bad.

Accrued, but 8 days later than promised. Thank you anyway.

The toy came to the child for his birthday not in a complete set, they are sorted out. The holiday was not spoiled, but not pleasant, considering that the goods in this store are much more expensive. A toy without additional equipment, not suitable for use. Cashback for both orders was not credited and was not displayed. Thanks to Letyshops, we quickly figured it out and solved the issue with the cashback. As for Citrus, a week has passed, after repeated calls to support, complete ignorance of the situation. I do not recommend, prices are much higher than in other online stores, after-sales service is at the lowest level

I ordered a phone for myself, everything is ok. Cashback was in 30 days, I would like it faster)

Citrus is the vilest thing in this universe. Think twice before buying from them. It's not that the cashback is credited, confirmed, paid, here are the usual orders with a scratch .. and canceled. I make an order, pay, some Vasya calls back and says "we will not send you an order, money, I will give it back to you." To the question "what's the matter?" comes up with on the go. It doesn't matter what he comes up with, tk. if you make different orders, then different excuses. And then you look at the status of the canceled order like "client refused", "client changed his mind". Citrus thinks that if they drew a cunning offer, then they will get away with it. The essence of the offer, if anyone does not know, is: that the product is on the site and the price is NOT a classic offer on the "showcase", but ATTENTION "the opportunity to make an offer of citrus for such a product and such a price." That is, when placing an order, I offer citrus to buy an iPhone such and such at such a price, on such and such conditions. Like in the bazaar "will you pay for a hundred?" And citrus very often breaks down as touchy and does not give away. And if you are counting on their promotions (such as getting virtual discount buns to a virtual account) and then want to use these buns, then congratulations - you double the likelihood that the caller will cancel your order. Well, about the citrus warranty service, this is already the talk of the town. If you are still not convinced that there is citrus. Place your order and keep eating the cactus.

I have never seen a more terrible support service than in citrus.

I bought a phone. Compact handy, great camera and lots of memory.