Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
Cashback has not been credited for already 4 orders. terrible service
Good morning!
Thank you for creating applications.
It is necessary to wait for the processing of the created requests about the lost cashback.
The store will check everything and indicate the exact reason for the loss of cashback, or transfer our reward to you.
Managers keep the issue in the appeal under control.
The described conditions are not clear. first, the conditions under which there will be no accrual are written, then the next point is not clear. Will it count or not? order through the app or how? And for the bank, too. Is it possible to pay through Monobank? Write a normal description, please.
Good day!
We do not receive compensation for purchases in the mobile application, so the transition leads to the store website.
You can pay with Monobank if there is no promo (i.e. cashback) from the bank itself during this period. Otherwise, the store transfers the reward to the bank, not to us.
If you still have questions, please contact us in the "Help" section.
I stopped getting cashback from Answer, I used to order regular. Other sites are working.
Greetings!
Thank you for applying for cashback.
We contacted our partners to understand the situation. Please track the processing process in your personal account.
If you have any questions, write to us in the "Help" section of the account.
Have a nice and peaceful day!
If I pay with a pump card, will there be cash back? I didn't understand
This condition is valid for the promotional period of Answear UA and this bank. In this case, you receive cashback from the bank.
Cashbacks for old purchases are not subject to
Greetings!
Partners need time to process data to order, check and
information transfer.
You can follow enrollment deadlines in your personal account or at
store page.
You can always find the answer to other questions in the "Help" section.
Tell me, is cashback accrued when using promo codes that come from Answear to the mail?
Greetings!
Cashback will not be credited or will be rejected for orders with promotional codes not published on the LetyShops website.
Have a nice day!
Cashback was not credited twice without specified reasons, terrible service!
Good day!
We are sorry that this situation happened. Something affected the fixation of cashback, it is very important to follow our recommendations and terms of the store. Thank you for applying for cashback.
We contacted our partners to understand the situation. Please track the processing process in your personal account.
If you have any questions, write to us in the "Help" section of the account.
Have a nice and peaceful day!
I was satisfied with shopping in this store and cashback from letyshops