*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I made several orders for Aliexpress, but there is no cashback, it was always credited immediately, and after the New Year something is not.
Albina, good afternoon!
Thank you for reporting the situation.
We want to help you figure out why this happened. A ticket # 1528542 to the care service has already been created from your account. Please answer this appeal.
Have a nice day!
Sincerely,
LetyShops team
Good day. Good application and service, but recently the cashback has stopped counting. But the support team helped solve this problem.
everything is fine, only they weigh a lot in anticipation, and in such stores as Komfi, Kyivstar, etc. weigh for months
Good day!
Thank you for your feedback.
We are glad that you like our service.
Regarding the cashback for orders, which is displayed with the status "Pending".
The fact is that partners need time to deliver orders, process information and transfer it to our system. Each store takes a different time to complete this process.
In order to inform our users when to expect the cashback to be credited to the balance, we have posted information about the average (for some stores also the maximum) time for cashback crediting on the page of each store.
Also, for your convenience, in your personal account, you can see the approximate (or maximum) date for crediting cashback by order. To do this, move the mouse cursor over the question mark next to the "Pending" status.
If all the deadlines have already passed, be sure to write to our care service. We will be happy to help.
Sincerely,
LetyShops team
1 star is too much. installed 5.01 after 1pm. registered. on Ali to make a purchase - to check it works. and then once and there is only the history of the transition and there is no history of purchases. and, accordingly, there will be no cashback. and they also wrote that the cashback is 30% (but it's not about it). there is no point in getting in touch with this cantor.
Hello!
Thanks for the comment.
We are sorry that the cashback for your order was not automatically registered.
In order to resolve the issue as soon as possible, we have created a care ticket on your behalf. Tell the manager about the situation in more detail so that we can help you faster.
As a bonus for registering, after activating the account, all users are provided with a Premium account for 7 days. It gives cashback not 30% of the order amount, but increases the base rate by 30%.
For example, if in a store the usual cashback rate is 5%, taking into account the Premium account, you will be charged 5% + 1.5% (30% of 5) = 6.5%.
Looking forward to your reply :)
Sincerely,
LetyShops team
made orders yesterday, more than one order did not receive a notification for cashback
Good day!
Thanks for your feedback.
We would like to help understand this situation. A call to the care service has been created from your account. To respond to an appeal, go to your personal account, section "Help".
We will be glad to hear from you :)
Sincerely,
LetyShops team
disgusting! 16 cashbacks from 11.11 not accrued explanation - baby talk! their greed will destroy them! I do not recommend categorically !! sooner or later, each of the 6 million will fall into my position (how they advertise)
Hello Sergey!
Thank you for sharing your opinion.
It is a pity that during your work with our service you have such an impression.
Unfortunately, we have not received any information or reward from Aliexpress for your orders. For the period of the promotion, partners have complicated the conditions for recording data, therefore, it is possible that some of the orders were lost because of this.
We always try to support our users as much as possible, therefore we have already compensated the full amount of cashback to your balance. We hope that there will be no difficulties in the future.
Sincerely,
LetyShops team