*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
It's been 2 months, not a penny. Divorce is complete.
Hello!
Thanks for the feedback.
Unfortunately, the store did not transfer us the reward for your order, as the transition to our affiliate link was not recorded. This could happen if there was a click on an advertising banner or other affiliate link before placing an order.
Since you made a purchase through our service, you probably expected to receive cashback. That's why we calculated compensation on the balance :)
In the future, please try to temporarily disable third-party extensions and do not switch to other tabs when ordering.
Other recommendations to reduce the risk of losing cashback are displayed on this page: https://letyshops.com/pravila .
Please let us know if we can help. Good day!
Sincerely,
the LetyShops team
Made a lot of orders on 11.11 for large sums of money. I received only a small part of the cashback from some of the goods. For most of the goods, I have not been able to get cashback. I heard that the problem was massive. I contacted support in the hope that they will be able to resolve this misunderstanding and credit cashback from all other orders by attaching a screen of each order. As a result, they compensated only 1000 rubles, which is not even close to the amount of cashback that was not received. Despite the fact that throughout all my purchases, the adblock was completely removed from the advanced panel and the avast antivirus was turned off. I specially prepared everything to make purchases without worries. All purchases were made from the google crome browser. All goods were paid for immediately after purchase (there was no price correction from sellers for any goods). All the products were only on the wishlist, I didn't even add them to the cart, I just clicked on the buy button. Letioshps was always on for me, and the button was always on that it was active. In general, here is a deception: (I switch again to epn ...
Good day!
Thank you for sharing your shopping experience.
The 11.11 sale is a large-scale action, which is characterized by a large number of orders, which causes a congestion of the system. Unfortunately, indeed, some orders may have been lost. We also noticed that frequent reasons for not being credited during this period were: the use of a discount coupon from another partner before moving from LetyShops or adding an item to the cart before switching.
We're sorry that not all of your purchases were automatically displayed. As far as possible, we compensated part of the cashback from the company's own funds. We sincerely hope that the situation will not repeat itself in the future. If you have any questions, please contact us. Always open to dialogue.
Sincerely,
LetyShops team
Thank you, you work superb, the problem solving department is also at its best ...
Service is at the highest level, if you go over it correctly, then problems never arise. Even if something goes wrong, they will always and quickly help you. All just great. Thanks to the Letishops team!
Hello Mikhail!
Thank you for your feedback.
It's nice to make your purchases more profitable :) We wish you a great weekend and good mood.
Sincerely,
LetyShops team
nothing was credited to me !!! even though there was a purchase for 7 ** UAH !! deception!
Good afternoon, Irina!
Thank you for your feedback.
We want to help in this situation. To do this, they created an appeal to the care service. We hope to receive an answer on the "Help" tab - "My requests".
Sincerely,
LetyShops team
I ordered a product, but there is no cashback ((
Hello!
Thanks for your feedback.
We will be happy to help you figure out the reason for not charging cashback for an order. At the same time, we cannot do without your help. Please respond to the appeal that was created through your account, section "Help".
Waiting for an answer :)
Sincerely,
LetyShops team
Two days ago I made a couple of orders, since then no information about cashback.
Good afternoon, Alexander!
Thanks for the feedback.
We will be happy to help you understand the reasons for not charging cashback for the order. However, we can not do without your help. Please respond to the request created through your account in the "Care Service" section.
We are waiting for an answer :)
Sincerely,
the LetyShops team