*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello Lyudmila!
Thanks for your feedback. If you had accumulated cashback, but now your balance is 0 rubles, most likely, when you entered our service, you chose a different login method and thereby created another account for yourself. In order to restore access to your account, please specify which mail you received letters about cashback accrual. Also, please send a screenshot of the store's personal account with information about several orders that you placed through our service.
We will wait for feedback. Have a good day!
Sincerely,
LetyShops team
Hello Pavel!
Thanks for your feedback. The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, its status will change to “Enrolled”. Time for crediting is necessary for the store, for complete confidence that you will not return the package, for the order confirmation process and other technical delays that may arise.
Each store has a certain period during which order information is processed. You can see the approximate date of cashback confirmation in your personal account on your own in the Orders and finance section by hovering your mouse over the question mark opposite the order.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team
Hello!
Thank you for your feedback. Indeed, all reviews are moderated before publication. We publish all comments from our users, with the exception of those that contain profanity, or those that contain a question rather than a review.
In some situations, when we understand that the user has any difficulties in making purchases through our service, or technical difficulties in the operation of the site, we will definitely contact him by e-mail to resolve such issues.
If, after resolving the issue, the review remains relevant for the user of our resource, we will definitely publish it.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
Letyshops team
Hello!
Thank you for your feedback. Sergey, you have probably created a new account on our website. This could happen if, when entering data, you entered a different mailbox, or made a mistake with some character. We will try to help you resolve this issue, for this we ask you to send an e-mail to which you received notifications of cashback crediting, and the numbers of several orders. We will search the system for your previous account and help you restore access to funds.
We look forward to your assistance.
Sincerely,
LetyShops team