*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello!
Thanks for your feedback. After you have placed an order in the online store after switching from our service, the cashback should be displayed in your personal account within 24 hours.
If, when placing an order, the rules for purchases with cashback were observed: https://letyshops.ru/pravila, and the cashback was not recorded, please leave a request through the "Help" section of your personal account. Customer care managers will try to understand and help you with this issue.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team
Hello Sergey!
Thank you for your feedback. At the moment, it is possible to buy with cashback using the Aliexpress mobile application. To do this, you need to enter our website from a mobile browser and go to the store's website. The system will automatically redirect you to the mobile application installed on your device.
You can learn more about this algorithm here: https://letyshops.ru/aliapp
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team
Hello, Tatyana!
Thanks for your feedback. The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, its status will change to “Enrolled”. Time for crediting is necessary for the store to be completely sure that you will not return the package, for the order confirmation process and other technical delays that may arise.
Each store has a certain period during which order information is processed. The maximum waiting time for cashback in the Aliexpress store is 60 days. You can see the approximate confirmation date in your personal account on your own in the Orders and finance section by hovering your mouse over the question mark opposite the order status.
If the maximum waiting period for your orders has already expired, write to us, attaching a screenshot of the order from the personal account of the store, we will try to help you in solving this issue.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team