*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The first time here, I did not appear in the cashback office.
Good day!
Zhenya, we contacted you in an appeal to resolve the issue.
To understand the situation and calculate the cashback, we need accurate information on the order - date, number, amount, status. If possible, send it to the manager.
Sincerely,
LetyShops team
again the action and again the cashback does not come. so every share I just lose somewhere between 50-70 tickets, because cashback is not charged. but on other non-promotional days - everything is ok. Are you doing this on purpose?
Nikolay, hello!
Sometimes cashback can be lost. The reason may be in the purchase algorithm or the fact that partners mistakenly did not transmit information about the orders.
We see that to resolve the issue with cashback, you have already created an appeal to our care service. We will definitely help resolve the issue.
Sincerely,
LetyShops team
Well, of course, there is no talk of any 1.5% for smart and accessories. The maximum you can count on when buying a sane smart is 0.5%. I bought a smart xiaomi in the xiaomi mi store (not in the list of reduced cashback). Headphones - in the store from the list, yes. In general, it is convenient to write that the cashback is up to 5%, while in 99% of cases it is 0.5%. For small things like a cover, yes, 5% is available.
Anatoly, good afternoon!
AliExpress is a platform with many products for which a different percentage of cashback is paid.
The Xiaomi Mi Store seller is currently in the list of stores for which we do not receive a commission at all: (We recommend checking the lists on the store page before making a purchase.
Sincerely,
LetyShops team
LetyShops You are the coolest. I'll tell you: so be healthy. I just zashol and immediately such discounts are 5 points.
why cashback 11.11 was not protected, skiki made orders no one defended
Hello!
To understand this situation, they created an appeal to the care service. You can write to the manager in the section "Help", "My appeals".
Sincerely,
the LetyShops team
Hmm ... Yesterday I ordered about $ 250 of things with Ali. Do you know what counted? The thing I bought later for 4 bucks. This makes me think that I won't get anything from those things, although I came through you a hundred times.
Good afternoon, Vladimir!
Cashback is fixed within 24 hours. We see that 6 orders have already been displayed automatically. There is a chance that the rest will boot as well.
We also noticed that there are appeals to the care service for this situation. We will definitely figure it out.
Sincerely,
LetyShops team
terrible app. To do so many manipulations to credit cashback, there was a large amount, but nothing was credited. how much effort, time and nerves wasted. I'm upset
Good day!
Please don't be discouraged. The issue can be resolved. We have already created an appeal # 1832905 to the care service from your account. As soon as a minute appears, please write.
Sincerely,
LetyShops team
I bought on Aliexpress on 11.11 and 12.11, not a single purchase with a cashback went through.
Good day!
Let's solve this issue together :)
We have created a care ticket and are waiting for your message.
Sincerely,
LetyShops team
I waited for 11.11 half a month, there is no limit to disappointment ... I made purchases on Ali, before that there were no problems, I wanted a cashback! The money has been withdrawn from the card, the purchase status is closed, the item has not been paid for! I really want to believe that this is some kind of malfunction in the program and my 30 dollars will be returned to me :(
Good day!
Our service does not affect the process of payment and delivery of goods. For a refund, we recommend contacting the store's support. We hope the issue will be resolved positively in the near future.
Sincerely,
LetyShops team
Did you pay for Ali and what did you get? The money was withdrawn from the card, but on Ali it does not light up that the payment was made. what to do??
Good day!
In this situation, we advise you to contact the seller of the product or in the support of the AliExpress store.
We believe that the issue will be resolved in your favor.
Sincerely,
LetyShops team