*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
why is it late to charge cashback
Imram, good afternoon!
To help resolve the issue, we contacted you through your personal account, section "Help". As soon as possible, please respond.
Sincerely,
LetyShops team
Fatal, I placed two orders on 11/11 and there is no refund. I am very disappointed because it was quite a lot of money
Good afternoon!
We want to help you with this matter. Please create an inquiry in the customer service (section "Help", "My inquiries"). We will be waiting for your response to help you as quickly as possible.
Greetings,
LetyShops team
Hey ! service got worse! cache back is confirmed for a long time or does not reach at all! Earlier, the issue was resolved positively, but now only correspondence! there is no visual information when confirming the cache - only messages! there is no transition to the picture of the order to see when confirming the order! The new cash was credited in a timely manner after payment! but with the confirmation of the problem!
Good day!
Yuri, the cashback is credited automatically as soon as the partners transfer the commission. This takes time. Waiting times are available on the store page .
At the expense of visualization - just in the process;) If you have any more wishes or ideas, you can share with us by writing to support@letyshops.com.
Sincerely,
LetyShops team
there was activation, there is a transition time, there are purchases, sent screenshots, cash and purchases do not appear, wrote to the service, threw a bonus of 135.26 rubles, but I do not agree, because for the first registration I was given a premium account with a return of 30%, I knew and I heard about Letishop, did not use cashbacks, I considered it an unnecessary routine, but since I often buy with Aliexpress, I decided that money isn’t superfluous, well, this is my first experience so far, I’m waiting for an answer, I reported the problem to the service, in the future I will write the result (
Good day!
Thank you for joining us;)
Premium account increases the base cashback rate by 30%.
For example, if the usual cashback rate in the store is 3%, taking into account the Premium account, 3% + 0.9% (30% of 3) = 3.9% will be credited.
We cannot provide 30% of the order amount, if we wish. Since we ourselves do not receive such a reward.
Sincerely,
LetyShops team
why after purchases on November 12 and 14, NOTHING was displayed in the cache
Good day!
Vladimir, in order to understand the reasons for losing cashback and help, we have created an appeal to the care service. Unfortunately, we did not receive your answer :(
Sincerely,
LetyShops team
One star is not AliExpress, but this cashback service. On 11.11, starting at 11:00, the mobile application for the transition did not work. I tried it from different devices. And even when it worked, not all cashbacks appeared. I wrote about this to the support service. Answer: "AliExpress did not give us information on your orders. Based on the amount of orders and the lost cashback, since we did not receive any reward from AliExpress at all, the maximum amount of compensation was credited to the balance. We understand how upset you are with this situation. We ourselves are very expected that most of Ali's orders would still be loaded to us and all cashbacks would be credited.Perhaps the reason for the loss is due to the large number of orders that were made during this period and on Ali's side there were technical problems in transferring information or fixing a tag that you switched and made a purchase from us. " There are no words about his application, his work suits them, and therefore they will not correct the "jambs". Previously, I did not notice such connivance for LetyShops, for a long time with them. But it looks like it's time to say goodbye :(
Denis, good afternoon!
We apologize for not responding to the comment. Indeed, at the beginning of the sale, our site did not work. We did our best to fix this as soon as possible.
We will try to prevent similar situations from happening again.
Sincerely,
LetyShops team
Awful service, did everything as written in the instructions, the service assures that ali didn’t send anything to them (of course, I don’t have the opportunity to check, but I don’t believe in a word), I didn’t take the goods on purpose when the discount was 2 thousand more (it was cardinal error) decided that I would wait until the flight was postponed (the second mistake, it was necessary to contact other caches, the bell was earlier from 0.5%). Well, the last straw was when Fly added not only that there was nothing (I think that this is a spit), but they also say that there were no transitions. I don’t care about your software problems, I have been using your cache for a long time and I have no analogues (but after this messages will appear, because I don’t want to have any more business with you) I withdraw my money and I don’t intend to endure your bestial attitude anymore.
Good day!
We understand you are upset. Trust us, we do too. Situations of losing cashback are also unpleasant for us :(
If the purchase is not automatically displayed in the personal account of our service, we do not receive anything from our partners. It's true.
We sincerely hope that you will continue to cooperate with us.
Sincerely,
LetyShops team
my first review was never published. During the 12/11 sales, if the conditions were met, I was not credited with anything, not a single purchase was displayed.
Good afternoon, Ksenia!
Having received your first feedback on the non-accrual of cashback, we contacted you in the appeal to resolve the issue. Please check the mail that is attached to your account, or go to the "Help", "My requests" section. We are waiting for your message :)
Sincerely,
LetyShops team
responds slowly. Goods are not credited.
Good day!
Now, indeed, we are responding to requests a little longer. The manager will contact you and help you resolve the issue :)
Sincerely,
LetyShops team