Purchases at TOMTOP with cashback in Greece
- Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.
Reviews on TOMTOP (77)
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Hello!
Thank you for your feedback. We are very sorry that you are faced with a similar situation. We are confident that the store values its customers and will solve the problem in your favor. Cashback for your order is displayed with the "Pending" status, the maximum waiting time for cashback from the store is 50 days. Don't worry, cashback will definitely be credited to your balance, if this does not happen, be sure to let us know.
If you have any questions, please contact. Have a good day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. Don't worry, cashback for your orders is displayed with the status "Pending". You can look at the approximate date of cashback crediting for each order by hovering over the mouse cursor next to the "Pending" status.
The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, the order status will change to “Enrolled”. Time for crediting is necessary for the store to be completely sure that you will not return the parcels, for the order confirmation process and other technical delays that may arise.
If you have questions and suggestions about the work of our service, be sure to write. Have a good day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. Don't worry, cashback for your order will be credited according to the estimated order confirmation date. If this does not happen, be sure to let us know, the care managers will try to help you.
If you have questions and suggestions about the work of our service, be sure to write. Have a good day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback.
If, after a day has passed since the order was placed, the cashback was not displayed in your personal account, although it was issued taking into account all the rules: https://letyshops.ru/pravila, please create an appeal through the "Help" section of your personal account. We will try to understand the current situation and help.
Good evening!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. Unfortunately, indeed, orders from the TOMTOP online store were not automatically recorded in our system.
For the successful accrual of cashback, it is very important to adhere to the rules for making purchases with cashback , then there should be no problems with fixing orders.
For our part, we sent a request to the manager who is responsible for cooperation with the TOMTOP store and will try to find out the reason for losing the cashback, as soon as we receive a response from the store, the manager with which you corresponded will contact you.
Don't worry, we will do our best to understand the reason for losing your cashback and help you.
If you have questions and suggestions about the work of our service, please contact. Have a nice day!
Sincerely,
LetyShops team
