An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I already confirmed my order delivered from shein in cashback, it is still pending.
Activate the cashback in Chile please, is there a long way to go?
Hello.
The refund in SHEIN is not yet available for your country. But we hope the store changes the terms.
If you have any questions, write to us :)
Sincerely,
LetyShops team
Super happy with this page, I already bought three times, the first the cashback was paid quickly, the second purchase took a while to be paid but it was rewarded along with the third order. Looking forward to buying again :)
Tarda demasiado en confirmar el cashback. Los productos están bien, pero el tiempo de espera en recibir el dinero desanima bastante a la hora de usar el servic
Hola.
Gracias por dejar tu opinión.
Entendemos que el período de espera es largo. Pero vale la pena, ¿no? :)
Atentamente,
equipo de LetyShops
I have more than anything a question, before I was directed to the app but now not :(, if not to a page and it does not let me see my coupons because they are only from the app.
Hello.
According to the terms of the store, the refund is not credited if you use the SHEIN app to buy. You can see them on Shein's page on our site.
If you have any questions, please contact us at support@letyshops.com.
Sincerely,
LetyShops team
Can you get a cashback on something that has already been bought ???
Hello Raihana,
You can only get the cashback for the purchases made through our service :)
If you have any questions, please write to our support via the "Help" section.
Kind regards
LetyShops
It won't let me access my Shein account through Google. He forcefully asks me for an email, but I'm registered through Google
Hi, Miry.
Please try to contact Shein store support. You can find the application on this page: https://www.shein.com.mx/contact-us.html. We are sure that they will help you with this matter.
Sincerely,
LetyShops team
It takes a long time to pay the money and the queries I make do not solve anything.
Hi amanda.
We are sorry that you have that opinion. Each store has its own estimated time periods to transmit information and remuneration for the order.
By the way, we see that your refund has already been credited to the balance automatically.
Sincerely,
LetyShops team
I made a purchase of more than 5 thousand pesos in shein, for which they had to have given me 0.05% of what I paid and they only gave me 75 pesos of a total of 1490, but my purchase was not 1490, it was ideas of 5 thousand pesos real paid. They do not give you the percentage they mark, and it takes a long time to get out, I have a balance since August and it still does not appear available.
Hello, Karía.
Thanks for writing to us.
According to the conditions of the store, the cashback is not credited to the part of your purchase paid with a gift card or discount code, but to the part paid with money. Each store has its own estimated time periods to transmit information and remuneration for the order. For the Shein store, the maximum confirmation period ends within 120 days after purchase.
If the cashback will not be credited in time, contact us. We will help you resolve this matter.
Sincerely,
LetyShops team