An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I love shein and letyshops much more. I have a purchase prepared to see if the cashback will go up since in the previous days it was up but I couldn't do it. Many thanks to both shein and Lety shops, I love shopping like this.
When Cashback is increased, it is almost never credited ... I am talking to a person to see if they can solve it for me, why does it always appear when I make purchases and after it happens to me in several stores it seems strange to me ... I wait until the 10 seconds are up for it to be credited and I take into account that the icon is in green ... a shame that it always happens the same, I wait for a solution, thank you.
Hi Lydia.
It is very sad that such a situation has happened. It is true that error can happen and the cashback may not register, but our SAC does everything possible to fix such situations and reward at least part of the cashback.
We see that a request has already been created, of the lost cashback and we have sent it to our partners. As soon as a response arrives, the status of your request will change and we will notify you.
If you have any questions, you can always contact us through the "Help" section;)
All the best!
The LetyShops team
I have recently started buying clothes I did not dare because of the sizes but the return is very easy and there is no problem,) in letishop the first order apparently I did something wrong that they have not put the cash, I am waiting, I did Another request to Shein through Lety to see if this time I get it right, I am delighted even though I have not received anything from my first cashbank
Hi, Loli.
Thank you for choosing LetyShops.
Follow the status of your request, please. We will do everything we can to find the refund and return it to you. If you have any questions, you can always contact us through the Help section of your account;)
All the best!
The LetyShops team
AT THE BEGINNING THE CASHBACK WAS AT THE INSTANT WHEN I CONFIRMED THE ORDER, AND NOW AFTER THE CONFIRMATION IT TAKES APPROX. 2MS. BUT THE CASHBACK IS LOADED SAME, I RECOMMEND BOTH APPLICATIONS
Hello, I ordered almost a month ago through letyshop, my cashback appears pending but they have not yet credited me
Hello.
The estimated time to credit SHEIN cashback is 60-120 days after purchase. If the time is not credited, we will contact you via support@letyshops.com and we will help you;)
All the best!
The LetyShops team