Good afternoon!
Thank you for reporting the loss of cashback.
Several factors can affect the non-accrual of remuneration, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store. We have created a call to the care service to help you sort this matter out. We will be glad to receive information about the order on the tab "Help" - "My complaints".
Respectfully,
LetyShops team