Зверніть увагу! Після оформлення замовлення сума кешбеку може відображатись невірно. Але при підтвердженні (звірці) замовлень кешбек зміниться і нарахується коректно.
Coffee is good, the store as well, but for the last 3 purchases no cashback, very sorry
Hello!
We contacted you in the "Help" section to contact the partners and resolve the issue :)
Sincerely,
the LetyShops team
I made an order through Letyshops twice. In both cases, the cashback was not even displayed and was not counted. Service of the store is fast and high quality, prices are up-to-date.
Good day!
Thank you for sharing your store shopping experience!
We contacted you in the appeal (section "Help") to help with cashback. :)
Sincerely,
LetyShops team
I made an order through Letyshops for an increased cashback, which was not successfully credited to me, opened a dispute - I have to wait as much as 3 months, which is clearly not ice. Now in the store: they write that delivery from 1200 UAH. free. Ok, I thought, and chose to pay in cash. I got a call and told me all the items added to the cart. When the box arrived, there was a document in it, in which all 4 ordered items + 1 bonus: when you choose free shipping, it’s free for half — you paid another 50 UAH, so-called. commission of New Mail. I called the site, gave a 5% discount on the trail. order A cashback would not be bad, but it did not count
Oleg, hello!
On your order, we did not receive information and commission from the store, so we contacted partners to find out the reason for losing the cashback.
It takes time to process the request, but the response may come much faster.
The manager is waiting for you to contact you and will definitely contact you. You are not alone :) It is also important for us to resolve the issue.
Sincerely,
LetyShops team
Great store with good service and competitive prices. Cashback came very quickly - it was confirmed somewhere in a week.
The coffee and the store service are superb! I made an order 2 times. The first cashback will be credited in less than a week, but it has not been credited yet.
Alevtina, good afternoon!
The store needs time to transfer information and commission to us. The term for crediting cashback for your purchases has not passed yet.
The manager contacted in the appeal (section "Help") and will supervise this process :)
Sincerely,
LetyShops team
Excellent shop! Large selection of quality coffee and reasonable prices! We called back immediately after ordering and sent the goods as soon as possible! Fast, relevant and high quality! From communication with managers to packaging of goods - only pluses !!! Recommend! And cashback is nice)))
Hello!
It is doubly pleasant to enjoy coffee, knowing that it was purchased with cashback. :)
We are glad that you were satisfied with your shopping.
Sincerely,
LetyShops team
I constantly use this application, everything is in order, everything is charged. I ordered a product in a coffee shop worth more than 1000 grams for a doubled cache, everything was displayed and accrued. Recommend
Cashback is not credited, it hangs in the "pending" status, so it was also reduced for some reason))))
The filter for the coffee machine does its job perfectly.
Hello Alena!
The waiting times for cashback crediting are posted on the store page .
The cashback amount may be displayed incorrectly when it is in the "Pending" status.
Don't worry. Before crediting, it will be recalculated according to the amount paid.
We contacted you in circulation # 2205318 to wait for the cashback to be credited to the balance together. ;)
Sincerely,
LetyShops team
I ordered goods worth UAH 9,038. I have in the order and finance column is the amount pending 90.80 UAH. Although it is stated "5.85% For the paid order of a new user of the KofeOK UA store". Earlier in the store KofeyOK UA I did not buy or order anything !!!!!!!!!!!!!!!!
Hello!
The cashback rate per order in the Kofeyok store also depends on the product category. The base percentage for buying a coffee machine is 0.95%. The manager wrote down more detailed information in the address.
Sincerely,
the LetyShops team
I liked the coffee, but did not count the cashback.
Hello!
We are sure that the coffee was delicious :)
The store has deadlines that are needed to transfer information to us. Sometimes it takes a little longer. Cashback for your order is already credited to the balance.
Sincerely,
the LetyShops team