Good afternoon, Alexey!
Thanks for the comment.
Information on your order is transferred to partners to find out the reason for losing cashback. It is important for us to understand why the remuneration did not automatically appear in your personal account. Sorry to keep you waiting. We work with stores not directly, but through affiliate programs, so the results, indeed, we get for about 3 weeks. As soon as the answer is received, our manager will inform you in circulation.
There will be additional questions - write.
Respectfully,
LetyShops team